Flipkart Complaints & Reviews

Order ID - OD[protected] Pepperfry mintwood 2 seater sofa.

Sofa was delivered on 13th Feb 2024 and 10 days return policy was attached.
I wanted to immediately return the sofa as I found that color and size was mismatching from image and product specifications description on the website.
I tried to create a return request in app but after uploading product images it threw error that your request can not be processed, pls try again. I called up customer care and got support request raised. First resolution deadline was 16th Feb but I did not get any call from back end team. On 17th morning, I also saw status of ticket was resolved in app without any communication. Then I asked for support by calling customer care everyday. It was same story, I was asked what was the reason of return and my exact problem, then customer care like postman raised a ticket for their back end team, asked me upload images in the ticket and gave me newer deadlines with 72 hrs TAT. This happened 6 times until 19th Feb 10 pm. I received a call on 17th evening that there is a technical glitch which will be resolved by 18th and then, I ll be able to initiate return. Nothing changed. On 18th, I got frustrated and said I need immediate resolution. A guy called 'Aman Srivastava' took my bank details and said I ll get the refund if they are unable to solve it in 2 days (ref ticket IN[protected].

On 19th Feb, I again followed up as I saw all tickets were resolved. Also IN[protected] was surprisingly closed, when I asked, I got to know that it's closed due to tech glitch.
On 19th 11:45 pm i tried playing around more with return possibility in app and this time it threw new tech glitch 'comments mismatch with product return reason' while I was using exact same comments.
So, in all current situation is the return validity is 23rd Feb and all my efforts of getting help are in vain because customer care can't do anything except creating a request, which are getting auto resolved without any communication to me. I'm afraid that my return request may not be accepted later even though it's your fault that I am 'technically' not able to return the sofa.
If they can't solve tech glitch, they should find other way to help me get refund.
Also, Flipkart customer service model is horrible. Customer service team acts only as postman for back end office and does nothing for resolving actual problem. Customer is expected to be available whenever back end team calls and not when it's convenient for customer. There is also no other medium to reach out. Also multiple tickets get created for the same issue and then, people keep calling making customer totally confused. It's simply a waste of someone's time and efforts. You need to reconsider it. You should check all call and chat records between 13th Feb to 19th Feb 2024 for justifying this. I need compensation not just for my sofa but having to deal with all unnecessary hassle and mental harrasment.

Hi Team,

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I want to add I am extremely disappointed with my recent experience with Flipkart’s service. I purchased this AC from Flipkart, only to find that the installation pipe was missing. Your team acknowledged this issue and agreed to provide a compensation of ₹3, 336. However, despite multiple follow-ups, I have not received the compensation yet.

Initially, I was informed that the update...

Hi
I Biren Sangoi had ordered a ceiling fan fCROMPTON SUREBREEZE HILLBRIZ from flipkart on 10th feb order no OD[protected] & it was suppose to be delivered on 15th feb. But on 15th feb delivery was rescheduled for 18th feb & today on 18th feb they cancelled the order, resins given some internal problem. Now this fan was for my aged parents room who suffered & waited for 10 days without fan. If flipkart didn’t hv tht product...

My Mother in Law had placed an order with Flipkart with Order ID: OD[protected]
Invoice Number: FAIDNF[protected].
Order Date:[protected]
Invoice Date:[protected]

There was a missing item in the delivery.
Missing item: GRB Cow Ghee 500 ml Plastic Bottle

She has raised multiple complaints but they rejected the complaints and are not taking any action now.
complaints id...

Hereby to inform you that I have order a product which has to be delivered on 9th Feb but I didn't get it on that day. when I asked the reason from the customer support they told me that there are some logistics error and I will get my product by 10th feb surely. the same thing happened on 10th feb and they continued to tell me to wait till 11pm, same thing is happening since three daysand there is no action or feedback on this. at last I would like to inform to that I am going to file a complaint against flipkart because I have already paid for my order since 6 days ago and flipkart promised me to deliver it by 3 days but I am getting again and again fraud by flipkart

As per the flikart online order that ther is no instant discunt was provided for sbi credit card emi transaction done and the final selling price was wrongly taken after completion payment page.

Please go through the details mentioned below and attachements of fulproof also given for your kind referenece.

Total purchase amount 14496
Instant discount for sbi card 10% emi transaction -1468
Zero cost...

I have ordered face wash worth 400 in Flipkart on 23rd Jan and it was delivered on 28th. Since I was out of station I have opened the parcel on 2nd feb and found it to be a duplicate product. The outer cover of the face wash has come out when I opened the box. I have contacted customer service but they have rejected the refund because of return policy. When I was ordering it was seven days return policy. I was exceeded only one day. Requesting you for refund since I got duplicate products. The order id is OD[protected]

I have bought boult dift max smartwatch form flipkart but Item is so much buggy and have very avarage software and also don't have IP68 certification as advertised and mentioned on flipkart product specifications. Seller is cheating the people by selling some old refurbished items and not accepting return for item. Information was misleading about IP rating. It is IP67 but advertised as IP68. Software is just kiddish. Icons are so small that...

I recently ordered a machine dryer cap and received it today 1 Jan 2025 but I had not checked the size of the previous compatible dryer cap so I ordered wrong size I want refund but it only shows replacement and I also contacted helpline executives but they didn't helped worst experience flipkart never ordering from you from now pls help...

OD[protected]
Fraud by flipkart thief Flipkart. New return request created need refund immediately.
Need refund as soon as possible
Take immediate further legal action against flipkart and refunded mymoney as soon as possible.
I am Plus premium members on flipkart.since 5 years to go I am on flipkart never faced any issues like this Erlier in my purshace Life. Trusted on flipkart. Recently on sale from...

OD[protected]
I am Plus premium members on flipkart.since 5 years to go I am on flipkart never faced any issues like this Erlier in my purshace Life. Trusted on flipkart. Recently on sale from flipkart I purshace Daikin 1.5ton ac worth 36490 Through bajaj emi for my relatives anniversary gift purshace our family selected this brand ac for gift so purshace emi basic. Yesterday 25th January was delivery date. Delivery agent know my address so they without any call(you can check on system record)come my home with 2 box. The time I was absent. They given2 boxes balcony and leave. While I came trying to moov boxes another place look like light weight. Immediately I cut both boxes and shocked totally. There only inserted thermocol and some poly and cartoon instead of outdoor and indoor unit. I immediately trying to contact Flipkart customer over call from another number but no information given support team another account. Cause Register number not having incoming service also using my sister she is out of station now. I contacted support over chat they raised return and refund request. But today I can see my refund rejected without Refunding amount. Reason shared Courier confirmed parcel was intact condition. Note my words Percel front sealed was intact but under percel seal was cut mark look like someone open before delivery. I am sure now they theft my products. Take immediate action against flipkart and banned this ecommerce. How they can deal name of sale normal people hard earned money they are playing game. Find our what is error. I want my money as soon as possible. Either I will do Court appel with police CBI and charge compensation for harassing people. Also do broadcast the issue allover social and tv news channels. Make sure refund process as soon as possible.

Bought ethnic yard semi stiched lehenga which got delivered on 18 January 2025 leaving the ten days return window open. On 24 January 2024, I filed a return request but the pick up boy refused the parcel citing non availability of tags. As no tag came with the product, I connected with the customer care. Since then the company has been playing the petty game of making the victim look like a culprit. Speaking to atleast 6 customer care executive...

I have bought LG refrigerator 185L in flipkart which given by seller IWQNBecommerce. When it got delivered, there was a dent below the product. Called LG support to come and check. They suggested we can't do anything, please request refund or replacement. I have filed the request on 12th jan and today is jan 26 there is no update on that. I have been calling there support team daily and they will say we are checking and back end team will...

I have ordered the washing machine in Flipkart through online app and the item doesn’t delivered yet and the response is very very poor by them.

It was committed to delivery by 16th Jan 2025 and so far it’s not delivered and they every time they tell me the reason like it’s under action .

I have paid the money but my order didn’t deliver yet

Order ID : OD[protected]...

Hello Flipkart team

i have purchased vivo t3 pro 5g mobile on your website but your retailer not submit gst on gst portal in any condition we want justice for it other wise i will raise complaint aginst your website and your retailer many customer also rasie complaint against your retailer

Kindly Regards
Mrunal salunkhe
[protected]

Retailer Details
Name- SAVAN RETAILERS...

Respected Sir/Madam,
I am writing to lodge a formal complaint against Flipkart and Expressbees for failing to address my issue of wrong product delivery and unresolved refund despite repeated calls and emails.

Details of the Complaint:

Flipkart Order Details:
Order ID: OD[protected]
Product Name: Samah Dyed, Embellished Bollywood Net, Lace Saree, Free, Beige
Delivery Date:...

Ordered item amounting Rs 2071. But the order was prepaid which was cancelled by flipkart. 2.5 months had passed refund not initiated yet and further my id was blocked. As per policy you can block user account but can t take money if you had not provided services/goods. This is the final reminder, now I will file legal case and you would be getting legal notices for the same.
Order no- OD[protected]...

Sit Mera Flipkart ka account block ho gaya hai or reason Diya ki higher number of return ke Karan aur sir uss din mera ek parcel aane Wala tha Jo ki mere Ko Mila mere ko uss mein kuchh nahin Mila Khali box tha or uske liye Maine customer care se baat kar to 24 hours ka unhone time Diya uske bad Maine Flipkart khola to Mera account block dikha rha tha aap se ek he request hai please give my refund

I want to return my product (Order Number is PAXC[protected]). Also I want to return my payment.

Hello my name is Pankaj Kumar I did a UPI transaction on Flipkart pay on dated 13.01.2025 its status is still showing as pending nor has the money reached my account yet . I am not able to even file any complaint in the recording of this thing. The complaint which is being released is failing again and again.
Transction Id TX[protected]H8PY00 and reference id[protected]
please solve my problem as soon as possible . br...