[Resolved] Flipkart — neutrogena fake product received | |||
I had placed an order of neutrogena sunscreen spf 50+, 88 ml but received a duplicate sunscreen of the same name, 118 ml. My order number is The neutrogena sunscreen product which i have received is duplicate. I have compared the details and found. 1. No ingredients mentioned 2. The manufacturer's address is different 3. The quantity mentioned is 118 ml. It either comes in 30 ml or 88 ml 4. Fragrance is also different and really annoying. If this causes severe skin infection or skin damage. Will flipkart take the responsibility?! I have been ordering products since a long time from flipkart. Also i am a regular user of neutrogena sunscreen. Highly dissapointed. Regards, Shahina. Was this information helpful? | |||
Aug 27, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 27, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jul 27, 2018 Flipkart Customer Care's response Customer raised complaint regarding defective product, we have interacted with customer and informed that seller has approved for the product refund hence told promised date and refund turn around time closing the case from our team
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