Flipkart Complaints & Reviews

I ordered ASUS Zenfone Max Pro M1 on 12th July, 2018. Order ID is OD[protected].
The phone that I received was defective. It was giving electric shocks while charging and it could have blasted in my hand. Technician from Flipkart came and verified same problem and reported back to Flipkart.
Problem was serious so I insisted them to take back their product and refund me money. But Flipkart is saying that they would replace the product.
I demand refund instead of replacement as I cannot risk using this product again as it could have blasted in my hand.

Hey flipkart!!
You are calling me for payment regarding my flipkart pay later option for the product which i had received a empty box. But my account has been freezed by your team
I don't have connection of email that i have provided you (Mail is not working). Your system is sending a legel action msg against me.
What should i do i am totally helpless..

Dear Sir,
On 11 Jul 2018, i ordered online "Redme 5A (Grey, 32 gb) from flipkart (Order no : OD[protected] and which i received on 13 Jul 18. While using the same i felt that overheating and poor power backup problem is there so i put replacement request to their customer care executive on phone so he told me to do some action on telephone only, problem remain same even after doing all those step including factory resetting so they arranged for technician visit.
on 18 Jul 2018, Technician confirmed that device have heating issue along with poor battery performance (in writing) after doing long troubleshooting. After that when i contacted to flipkart customer care executive on phone, he inform me that device will replace by 23 Jul 18 but on 19 jul 18 when i checked my order status in Flipkart, I found flipkart rejected the replacement without informing me with this remark "issue resolved by troubleshooting". So again when i was trying to contact them through telephone, their customer care executives are not reachable even after putting call back request twice so i tweet them in twitter. From twitter i got this reply "Sorry to hear that. We'll get in touch with you to fix this" but now when i check flipkart i saw they mentioned one more technician visit in their website against today date ie 19 Jul 18 whereas in actual no one visited my place on 19 Jul 18.
Now after seeing all these attached proof anyone can find out very easily how flipkart makes their customers fool here. Once their technician confirmed the problem then also they are not ready to replace and without sending their technician they simply update their system from their AC offices only.
So now i want full refund of my amount (instead of replacement) immediately as am no more int in Fraud company ie Flipkart who do fake promises and give fake warranty.

I want to order two tops on flipkart today. I have added to cart and i started to do the payment and i made payment and the amount is debited from my ICICI bank account also. But my order is not placed.Then I made a complaint on flipkart feedback problems.They told that i will receive a call in sometime and i even mailed them.But I haven't got any call or any other information regarding the issue. I was not satisfied with flipkart. They should atleast respond to the complaint.

Team flipkart,

This is in relation to my Facebook complain on 2nd July and 19th July. Some person named Rahil kazi is using my mom's number [protected] for booking orders with u. I informed after 2nd order nly about this fraudulent act. But today again 1more order is booked. Nd despite repeated complain on Facebook ur team do not reply or resolve the issue. I need Flipkart to contact on given number and B4 dat the order shd b blocked or cancelled.

Immediate action required. If not solved till tomorrow I have to register a police complain regarding misuse of my number.

Ordered a Redmi note 5 pro, with exchange discount, got cancelled due to some problem with the old phone,
Now the problem is I ordered only 1 phone but when I tried to order the second as per the policy of Flipkart of only 2 phones per customer, it refused by saying I have availed my limit.
Secondly my order got cancelled but during your sale of 10% discount on SBI card didn't function and had to face a extra charge of 1300 on my card.
And refund also not received for the phone.
Please help

I ordered this patanjali keshkanti hair cleanser 450ml from Flipkart on 17/07/18 at the gross amount of Rs 238.00 and I received it on 19/07/18 where I paid Rs 273.00 (COD) (including delivery charges) and when I checked, its real MRP was 170.00. I want to return this product now and request a refund.
I also received other order with it including boutique shampoo and dove conditioner with which I was satisfied and their charges were Rs267.00

Received my order of Havells Iron Box from Flipkart. Yesterday when I received it found that, it was already used with the burnt surface and had patches on the same. The seal of warranty card was also broken. Kindly register my complaint. Thank you!
Product:- Iron Box
Color:- white and purple
Type:- Steam Iron Box
Date of Delivery:- 18th July 2018

OD[protected]
Ordered "Asus Zenfone Max Pro M1 (Black, 32 GB)" in the current sale. The order got shipped but today afternoon order was cancelled by the seller. I lost a discount of Rs 1100+ as this phone is out of stock now. whats wrong with Flipkart?
Will i be compensated for all this? if no, why no?

Respected Sir, on 16.07.2018, some unknown person has online shopped from your Flipkart, on which I have also received SMS from my Bank which is as under:-
"Thank your for using SBI Debit Card 607XX0006 for a purchase worth Rs.1018.00 on POS PAYUSAT[protected] at FLIPKART Payments txn#[protected]"

That above said online transaction was not at all done by me and I have also blocked my ATM card and also filed complaint at SBI, which was duly registered. Accordingly, three transactions were done by that fraud person.

It is, humbly prayed with folded hands to your goodself by above said transaction Number, Kindly provide me the Address/details which is possible) which he has ordered at the time of shopping, so that legal action be taken against him. As I had already filed complaint, by your information, It will be easy for us to find the culprit.
Waiting for your good reply.

2. Two more Transactions are also been done, but I am not sure that was also purchased from your Company which is as under:
Thank you for using your SBI Debit Card 607XX0006 for a purchase worth Rs751.0 on POS FKPAYMENTS at FKPAYMENTS txn# NS[protected].If not done by you, forward this email from email id registered with SBI to [protected]@sbi.co.in to block your card. You may also call[protected]"

"3. Thank you for using your SBI Debit Card 607XX0006 for a purchase worth Rs699.0 on POS FKPAYMENTS at FKPAYMENTS txn# NS[protected].If not done by you, forward this email from email id registered with SBI to [protected]@sbi.co.in to block your card. You may also call[protected]

Name: Puneet Chawla, H.P. Administrative Tribunal.
ATM Card Number:[protected]/ P Chawla.
Complaint/Ticket No.[protected].
Ordering Date:16.07.2018, Time Around 1.31 p.m. to 1.36 p.m.

I had ordered a Peter England Men’s Casual shirt on 15th of June 2018. However I was not satisfied with the quality and colour of the product. So I had immediately applied for the return of the same. My return was also approved and the product was returned on 20th June 2018. It is to be noted that even after 1 month from returning the item, the refund has not been credited back to my account. When I tried contacting the Flipkart customer care team, they only seem to give the reply that the refund will happen soon and the team is working on it. This is highly disappointing since it has been more than a month whereas the refund was supposed to happen in 7 working days. Kindly note this issue and update me on this. The order no.is OD[protected].

I have 2 numbers. One is [protected] and another is [protected] both have been used for flipkart. And both my emails are also being used one is dinesh.[protected]@gmail.com and [protected]@yahoo.co.in . Now I have ordered a iPhone from one of these accounts and Ian.not able to order one more.. one of the executive told me to upgrade the app I tried but to no avail to deactivated my accounts and tried to activate again.. executives were of no help as they have no idea what they are talking.. all they say is I understand your situation and will put on hold to get answers but to no avail. All I want is to get in touch with a person from Flipkart who has knowledge and know how to help.

I have purchased xiaomi resmi 5a grey model on 11 July 2018 and I received the product on 13 July 2018. The phone I received has a yellow taint display for which I requested for replacement but they rejected it saying that it is not defective but I confirm it that xiaomi does not provide such display on grey model.

My phone number is [protected]

Flipkart recently introduced an overall rating score for all its seller. It can be seen under the Performance Overview tab. Since most of the sellers have not been given an option to do Fast Fulfillment there rating for this filed is 0. This rating heavily impacts 95% of the sellers and only the big and powerful sellers benefit from this.

Our question to Flipkart is if we do not have the option of Fast fulfillment available with us, why are you deciding our rating based on that? Shame on you Flipkart for favoring the big and powerful seller.

Hi,

I have received the item with broken lids, the same day I have raised the return request for the refund the money. Almost 7 times I have given the request and got canceled again and again. I have spoken to customer care till manager level regarding my refund of money. But no action on the same. Can you please take the step for refund my money.

Regards,
Anand

I have ordered Sony ear phones on 16 of this month and after some time I cancelled the order I had did my payment with phonepe in which 75rs was paid using phone pe and remaining amount from my debit card now the refund of 75rs was done to phone pe immediately after cancellation but the amount paid using debit card is not received . Please help me to get back my money soon

I ordered asus zenfone max pro m1 on 28th june, the item delivered at 3rd july was defective so I requested replacement on 9 the product was picked and on 10 new product was shipped to me(expected delivery date was 14th), at 12 the product reached cochin and on 13th the product is out for delivery at cochin(129km away from my home)without any message or calls and at the end of the day it's telling undelivered due to receiver requested delivery on another date (no such moves made by me).The same thing happened on 13, 14, 16, 17, 18, and today.contacted flipkart but they are telling the item will reach you by 7pm.my money 13000 is with them and not giving either the product or the money.MADE MORE THAN 20+ calls and 10+ chats.i suffered a lot and behind this from 28th onwards, i need my 13000 and compensation for cheating and wasting my time(making 2to 3 calls, waiting for courier consecutively etc).PLEASE DO HELP

This is to bring to your attention that I have ordered a "Motorola Pulse Max Wired Headset with Mic" worth Rs 899 as per the offer on the site, and also added an extra Rs 140 for same-day delivery. My total bill amount is Rs 1039. Initially the payment was supposed to be made through COD but then I changed the option and decided to pay online. But upon trying to do so, the transaction failed but the money had been debited from my account. It has not been credited back yet despite it being a failed transaction. Please look into the matter and do the needful at the earliest.
P.S.: My order ID is OD[protected]

Dear Sir

Not Refund of Money against the Order cancelled by Flipcart

I wish to inform you that I ordered for a Mobile Handset ( Readme 09) through my friend’s Flipcart Account (Shri Samyak Barik ) on 04 July 2018. The price of the product of Was Rs.9999/- ( Rupees Nine Thousand Nine Hundred Ninety Nine only ). The payment was made through my Axis Bank Debit Card. IImmediately after the order was placed, a message that the date of delivery of the product would be 06 July 2018 was sent to my friend. A little after that another messagte came that my order had been calcelled by the seller, was received and it was also assured that the amount would be refunded. But, the amount of Rs.9999/- was not credited back to my account. A complaint was lodged in response to which Flipcart Authorites assured that the issue would be resolved by 18 July 2018. Till today the amount has not been refunded to my account.

I feel that it totally unbefitting of an organization like yours to hold back a customer’s money in the way you did. I would, therefore, once again request you to arrange for immediate refund of my amount failing which I shall be constrained to appeal to higher forum and claim compensation for causing anxiety to me . The details of my identity, order placed with flipcart, and bank account are given below for necessary action at your end.

Thanking you,

Yours faithfully

( Amalendu Chatterjee)

19J Uly 2018

Bank A/c No. [protected]

Order No.OD[protected]

Date[protected]

I am order 2 no's of hand sanitizer from filpkart company product Himalaya they delivered the product on 18/07/2017 Cash on delivery . my sister went courier service and collect thinks back to home open the packet then come to knows one of the Himalaya hand sanitizer is over due the expiry date out of two one is manufacturing 2017 and another one 2016 January. Best before use 2 year from the mfd

please find attachment as below