[Resolved]  Flipkart — no care for customer

Address:No 9 3rd cross papanna layout kamanahalli St Thomas town post, 560084

I had booked a mi mobile in flipkart and wanted to return it badly. Even after hours of discussion and mails, they were not considerate to take back the product. I jus had to settle down to use it. They were pointing out on return policy is applicable only for replacement and not on refund. This was my first time shopping experience with flipkart and i was horrified that they were not ready to think of any exception given the fact of it being online seller where product look and feel cannot be guaged. I wud never want to shop with flipkart.
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Aug 30, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2019
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account or order details. Request you to share the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
Complaint comments 

Comments

Lakme 9 to 5 alovera gel...not confirm but money deducted in my account...mob no [protected]
Kalyani rajesh khode's reply, Jul 23, 2019
I made a online payment but not gives order confirmation message
I have online Redmi Note 7S (Sapphire Blue, 64 GB) But this is cancelled

Why ?

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