[Resolved] Flipkart — no pick up for wrong product delivered and reported wrong product delivery on same day | |
After your successful two wrong deliveries for the same order placed on 12/12/2019 and since 23/12/2019 till today, for continuously 6 days, following incidents happened: 1) I received the message for pick up return from ekart logistics. 2) Neither anyone arrives to pick up or i receive any call for pick up for whole day. 3) I received another message from ekart logistics by each evening that pickup rejected due to missing contents. 4) I called delivery agent and he says thay ITS INSTRUCTION BY FLIPKART NOT TO PICK UP WRONG MODEL DELIVERED ABOVR 1500/- and asked me to contact flipkart to drop a customized mail to them for pick up. 5) I called flipkart agent and asked to do the same but same of your bloody ### is happening. You people have some shame ? No business ethics. THAY SHOULD LEARN FROM AMAZON Was this information helpful? | |
Feb 10, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jan 04, 2020 Flipkart Customer Care's response Hi, We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 02 Jan 20 and this should be reflecting in your source account by 13 Jan 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Verified Support Apr 20, 2020 Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We would like to thank you for confirming that the refund has been credited to your account. Your kind understanding and patience are appreciated. | |
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