[Resolved] Flipkart — No re installation support from Flipkart for perfect homes furnitures

[Resolved] Flipkart — No re installation support from Flipkart for perfect homes furnitures

B Bala30300 Aug 19, 2021

I have purchased a Flipkart perfect perfect homes product back in 2019 which was installed by JEEVES byt the time. When I ask for dismantling or re installation owing to house shifting, there is no provision for the same neither from Flipkart side nor from Jeeves side. You can cannot arrange for after sales customer service support then why do they sell a product to fellow buyers? I would not have faced this scenario if I had bought from unique or sole furniture manufacturer and suppliers. Was this information helpful? No (0) Yes (1)
Sep 30, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Aug 19, 2021 Updated by Bala30300 I have purchased a Flipkart perfect perfect homes product back in 2019 which was installed by JEEVES by the time. When I ask for dismantling or re installation owing to house shifting, there is no provision for the same neither from Flipkart side nor from Jeeves side. When you can cannot arrange/provide after sales customer service support then why do they sell a product to fellow buyers? I would not have faced this scenario if I had bought from unique or sole furniture manufacturer and suppliers. Verified Support Aug 20, 2021 Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
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Bala30300

Aug 21, 2021

Order ID: OD[protected]
Order date: 24 May 2019
Product: Flipkart perfect homes opus engineered wooden queen box bed

For security reason I dont wish to post my personal contact details here.

Moreover my complaint is quite generic. There is no after sales support for furnitures purchased from flipkart.
Flipkart is committed to address this problem for every customer and not just me.