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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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Flipkart reviews & complaints page 688

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R
Ranjanm123
Aug 13, 2021
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Address: Bangalore

I have placed an order for with Order ID OD[protected] on 9th of August, and made an advance payment against the order which was supposed to get delivered on 11August, On 11Morning i have received an text msg from their delivery partner shadowfax stating "Arriving Today: Your Flipkart order with partner[protected]" the contact number which they have shared was invalid, from 11th Aug iam trying to get an update on my product delivery but not getting any response from flipkart everytime i call their customer care reps they ask me to wait for 24hrs, today when i have asked them the procedure to cancel the order as iam not getting any cancellation option on my app they are mentioning you can only cancel the order once the delivery guy move out with your parcel.
similler experiance i hd in my previous tow three purchases made during last 15days.

I want to know the exact date of my product delivery or the order cancellation and my refund procedure at the erliest, otherwise i will take up this harassment episode to consumer court.

When we opt for early delivery of any product flipkart ask us to pay extra amount, now when they have failed to deliver the product on time they should be penalized and pay the damage as it is creating a major mental harassment to me.

Regards
Ranjan Mukherjee
[protected]
Sep 23, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2021
Flipkart Customer Care's response
We will revert on it.
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    SatyamRaikwar
    Aug 13, 2021
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    Resolved

    While putting imei number in Flipkart exchange, it shows " imei does not match with provided brand ".
    Sep 27, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 14, 2021
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Aug 14, 2021
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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      Eshwa Sivashanmugam
      Aug 13, 2021
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      Resolved

      I have been using my Flipkart Pay later for a while before. Pay later is associated with IDFC's first bank. I stopped using pay later a long time ago and cleared all my dues next month itself. But it has not been updated by Flipkart to IDFC bank and they have still kept it as pen active and not paid which is affecting my cibil score to a greater extent. I tried calling Flipkart CUSTOMER care and IDFC CUSTOMER care, I spoke to the executives infinite times. Every time they will register a complaint and give you the complaint reference number. But when you call the next time and ask the status of the complaint, they will say that no such complaint was ever registered and take YOUR COMPLAINt freshly, You can never communicate to the senior-level executives at any cost. This cycle repeats itself as many numbers times you call them. But YOUR COMPLAINt will never be heard or resolved, they don't even care about the complaint. I'm requesting whom ever is reading this, Please don't ever buy anything from Flipkart. These people are such careless, negligent ###. They don't care about any of the mistakes they make
      Sep 16, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Aug 13, 2021
      Updated by Eshwa Sivashanmugam
      Because of their negligence and carelessness, This affected my CIBIL score badly and my educational loan is on hold and I'm nearing my final dates to pay my fee. But I never got any response from their side or Bank side
      Verified Support
      Aug 14, 2021
      Flipkart Customer Care's response
      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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        Hi,
        I am writing here because Flipkart customer care is not at all responding. I have ordered a Asus laptop in exchange with my older Asus laptop. While ordering, I provided all correct information of my older laptop and based on that exchange amount was calculated to Rs.9150. When the delivery man arrived, he fed all information by looking at laptop in his some mobile software but one of the check for Processor generation failed...
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        Vaibhavmeher
        Aug 13, 2021
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        Resolved

        Address: HOUSE NO 71 SHIV SHAKTI MANDAL, LIGHT PADA SATPATI, PALGHAR

        Dear Team,

        I have purchase TV from flipkart, as per schedule arrange by fipkart for installation the person not attend at our end & many time i have intimate to flipkart customer care but they have not reply properly, it too much faulty service of flipkart & irritated to customer intentionally and henceforth i never purchase from flipkart & also viral on social media
        Sep 17, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 14, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          S
          sandeepyejj
          Aug 13, 2021
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          Address: Flipkart

          I ordered Infinix hot 10s mobile from Flipkart on 9th August 2021 and I received it on 11th August 2021, on checking there is a receiver problem in the mobile when I placed a replace option they are saying that technician would visit and confirm but as per there policy we could only see Replacement of product but not technician visit
          Flipkart customer support has been notified about the posted complaint.
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            M
            meenu cs
            Aug 13, 2021
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            Resolved

            Address: K004 shilalekh society shahibaug ahmedabad

            As I had order for some grocerry on 6th august for amount of RS 601 in which i use my coin for rs 8 and balance of rs 593 paid by my hdfc netbanking on 6th august but at flipcart show order not placed and amount not recd by my bank and my bank officer said that its amount already deducted and i call many tines to customer care but every time they says within 7-8 days I will get my amount back in my bank but no amount still recd. how irrresponsible they are
            Sep 15, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 14, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              Tinku_piplani
              Aug 13, 2021
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              Last month i booked a smart watch of boat company and I received totally wrong watch. when i claim as wrong product received then my request was canceled by seller after that I complained to customer service they said its take 3 days to solve your issue. After that i tried several times and it happned the same and after this my account got blocked without any information and they are not ready to listen. And i have a due amount of rs 2999 on flipkart pay later which i need to pay last month. Now in august they send me text messages to please pay your due on flipkart paylater that’s totally wrong from flipkart. Also they charged interest on this amount which I don’t know how pay when my account is blocked. Please help me in this case.. atleast save me from this fraud by flipkart
              Flipkart customer support has been notified about the posted complaint.
              Aug 13, 2021
              Updated by Tinku_piplani
              I am highly upset with Flipkart. There is no customer support that can actually resolve my issue. All the customer executives failed to not only resolve my issue but also give me no solution. The helpline mentioned on the website isn’t working and whenever I call on the helpline it says that there is some technical issue. All customer care executives that I have spoken to are junior executives and they cannot solve such problems. Whenever they transfer my call to the senior executive, the call automatically drops.
              Verified Support
              Aug 14, 2021
              Flipkart Customer Care's response
              We will revert on it.
              Aug 18, 2021
              Updated by Tinku_piplani
              There are still 5 days gone and no revert from flipkart on this issue.
              Also I receive messages and calls for paying my due on flipkart pay later but unfortunately i haven’t any link for paying this also please give me genuine watch and take money from my side.
              Please help consumer complaints India in this matter beacuse flipkart doing fraud with me

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                Bhar6
                Aug 13, 2021
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                We ordered laptop from Flipkart for my nephews online classes. It's been a month and he lost his valuable school time. Finally, we received laptop but with defective screen. We raised return request. Flipkart executives said, they will raise a complaint with the authorised brand executives and the issue will be attended by technician before 14th Aug. But, they didn't raise any request as such. After passing 7 days, they cancelled return request and told that issue solved by troubleshooting. But, nothing has happened as such. We have that issue even now. If we are calling, they are reopening return requests and closing it after 2 days without communicating anything. Kindly take proper action against them and refund my amount. We made 74 calls, registered complaints 27 times. But no use.
                Flipkart customer support has been notified about the posted complaint.
                I'm 6th std student. I don't have proper access to my classes since 36 days because Flipkart sold defective laptop. (Order Id: OD[protected]
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                  E
                  Aug 13, 2021
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                  Resolved

                  Address: Bangluru and Chennai

                  Purchased Bosch mixer grinder juicer
                  Maxx pro delivered to me on 27 July 2021.
                  Juicer was not proper So on 28th requested return and refund o[censored]nused product.flipkart.approved my request.on 30 July, promised to pickup by 6th August and refund by 8th.On 8th they cancelled my approved return and raised new with replacement provision.Not I had purchased usha food processor from Flipkart in the meantime.So I demanded my original approved return and refund be completed.
                  They are making all excuses to neglect my rightful approved case.
                  Sep 14, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 14, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    Sooraj016
                    Aug 12, 2021
                    Resolved
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                    Resolved

                    I had ordered a perfume, there was delay in delivery top of that when product was delivered, product was missing,
                    When i tried to reach customer care, they are not responding in positive, not ready resolve my issue. Everyone just passing the time.
                    Sep 14, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 14, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      shreyanss
                      from Indore, Madhya Pradesh
                      Aug 12, 2021
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                      Resolved

                      Misrepresentation Wrong seller bill doing Fake sales

                      Hi Team,
                      We have ordered Real me 8 5 g mobile with Order ID - OD[protected]
                      I have ordered from
                      PETILANTE Online.
                      & We have received billing from Indospirit Private Limited.
                      We have called customer care regarding the misrepresentation & doing wrong sales but they denied that they can't do anything.
                      We want our money back as it's the false way of doing sales.
                      Enclosed screen shot for...
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                      Salilthakur08
                      Aug 12, 2021
                      Resolved
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                      Resolved

                      Address: Vill Ballu po bhaged teh ghumarwin distt bilaspur hp pin 174021

                      Sir
                      I have ordered a washing machine of lg 6 kg and my Order ID - OD[protected]. Firstly I tried to pay from Google pay but it sticked and your delivery boy told me that your stuck money will be refunded to you with in 24 hour so you please transfer me money from other app. Then I transfer money from phone pay to him. And that money was successfully transfered to that delivery boy. I am sending you all detail of that please refund my money as soon as possible.
                      Sep 19, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 14, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        R
                        rassinsmachine21
                        Aug 12, 2021
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                        Resolved

                        Sir,
                        I have ordered a REDMI 9i (Midnight Black, 128 GB) (4 GB RAM) from Flipkart on 1 st Aug '21 and delivered on 2nd Aug '21 with order id: OD[protected] for my friend.

                        I have faced two Problems with this product
                        1. GPS not working
                        2. Mobile Hotspot Not Connect

                        I have requested a return on 8th Aug '21. After the Executive call, the request is verified. After that, a technician is visited my address on 10th Aug '21. He found the product issues and confirmed the device having issues in front of me. And Submitted to further procedure and he left from my home. After 10 minutes I have got a message from Flipkart return request is canceled. Then I have connected to Flipkart customer service they posted another return request on 11th Aug '21 then the same technician will be visited my home again the same issue will be confirmed by him and updated in front of me but this time I have captured some photos of his mobile phone while updating the status of product issue he submitted same as again as the product was faulty. After the visit 10 minutes later I have got another message from Flipkart "the return request was canceled". Really the phone was faulty. I am not satisfied with Flipkart and never place an order again. I don't this product please return this product and give me the full refund. I have wasted 4 days on this issue, too many calls tried to solve the issue but all Flipkart executives are dropping my call in the middle of the conversation. Flipkart service will be growing downwards. Also, Flipkart makes customers by using 7 days replacement policy and cheating. I kindly request you to take appropriate action against this issue because I don't want this product. I have lost trust in Flipkart.
                        Thank you.
                        Sep 14, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Aug 13, 2021
                        Updated by rassinsmachine21
                        The customer care executive created another return request for the same. Flipkart and Jeeves consumer cheating customers in the name of the technician visit.
                        Verified Support
                        Aug 14, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          ..Sandy..
                          Aug 12, 2021
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                          I had ordered 21 grocery item but got only 20 delivered today remaining one is missing in the delivery ...
                          Plz help
                          Flipkart customer support has been notified about the posted complaint.
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                            Kishore@2413
                            Aug 12, 2021
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                            Address: Unique enterprises, 3813/5 Kanhiya nagar tri nagar Delhi - 110035

                            I have ordered a pair of Masks but received a single piece of mask. Need to take action on the seller.
                            Flipkart customer support has been notified about the posted complaint.
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                              H
                              Hepsijeni
                              Aug 12, 2021
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                              Resolved

                              I ordered Samsung M01 Core mobile and got it delivered on 6th Aug 2021. The mobile does not accepting any other sim cards other than Airtel sim. This was not communicated while purchasing the mobile in your site. No information was given about the sim in Flipkart site.

                              From flipkart, they arranged technician visit on 10th of Aug and he closed the issue saying Airtel sim can be duducted and no other sims can be operated in this mobile.
                              I need to install BSNL and Vodefone sims in that mobile which is not working. Another technician who contacted me today via phone told the same that it can be used only with airtel sim and no other sim can be used.
                              I do not want such mobile which can be operated only on Airtel sims. They are ready to replace or refund my money. I have been calling customer care service yet no proper response was given till date.
                              Kindly take proper action and try to resolve my issue as soon as possible. They are forcing me adjust with that mobile to use with Airtel sim.
                              attached is the invoice notice and issue screenshot, .
                              Thanks,
                              Hepsiba Jeni
                              Sep 19, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 14, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Raj Nimbalkar
                                Aug 12, 2021
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                                I want to return this cancelled product which you dilevered to me on 12/08/2021.
                                Please solve my issue quickly.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Amankumar9
                                  Aug 12, 2021
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                                  My account "On Hold" as Suspected Seller Fraud. how will i reactivated my seller account. plz help me..
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Sjintl
                                    Aug 12, 2021
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                                    Resolved

                                    Address: 102 daffodils .bhakti park Wadala east mumbai 400037

                                    My account with mobile no [protected] e mail [protected]@shippingindia.com has become invalidated
                                    Pls revalidate this account
                                    I have tried to get through to customer care. The voip reports a technical issue so not able to connect a callback representative
                                    Pls help
                                    Oct 4, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 13, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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