[Resolved]  Flipkart — No return exchange of redmi note 3 even after several complaints

Address:560034
Website:www.flipkart.com

I have received defect redmi note 3 from flipkart (Order id : od[protected] and then raised replacement request but the jeeves (Vendor) rejected the request without properly analyzing the phone. They have the recorded videos which shows that the phone was having a network issues and also internet issues. Refused to provide the videos to me. If a customer is clearly saying that he is not satisfied with the product and wants the replacement/refund, how on earth can you guys make him to use the defect piece. I have requested xiaomi as well to interfere in this issue as the product belongs to them, they are more careless and asked me to get in touch with flipkart as i bought the phone from them and not from mi.com. I need a new phone and compensation of rs 1, 00, 000 for all trauma i faced during this period.
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May 22, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2017
Flipkart Customer Care's response
Issue already by our team..
Jan 12, 2017
Updated by rsnvarun
What? Issue is not resolved and nor responded to me. I am clearly saying that I didn't get any replacement nor refund
Jan 12, 2017
Updated by rsnvarun
https://www.facebook.com/NoFlipkart/
Jan 12, 2017
Updated by rsnvarun
https://www.facebook.com/flipkart/posts/[protected]

Read the above post where it shows that the issue is not resolved and you have been coward and stopped replying in facebook. Shame on you Flipkart... I have created a facebook page against you and will be sharing to entire world so that I can gather the members and file a petition against you
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