[Resolved] Flipkart — non availability of product with false statement

Mahesh Shantaram Birwadkar

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400013
Website:	www.flipkart.com

My name is mahesh birwadkar, i booked philips 2.1 multimedia speaker system on rs.2999/- on dtd. 8.12.2017 & expected delivery is on dtd. 11.12.2017 to 12.12.2017, which was mentioned on your site in detailed, yesterday flipkart mentioned on site, my order was delayed. But today dtd. 14.12.2017, flipkart mentioned on site that the order is cancelled by me. This is totally ridiculous, first think, i had never cancelled my order but now in your flipkart site it is showing "shipment cancelled by you" kindly send me confirmation when and at what time i had cancelled the above order?.

This is totally false statement published by your people if you not able to deliver this product to me then why you getting faulty statement in site. This is very shameful for you. Kindly refund my money along with penalty as soon as possible with immediate effect of rs. 5000.00. Otherwise legal action in consumer court will be taken by me.

Best regards

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Jan 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 20, 2017

Flipkart Customer Care's response Issue: Order cancelled

Resolution: We had interacted with the customer, apologized and informed that due to technical issues the product has been cancelled by seller. Also, informed him the refund timeline. Hence, closing the complaint.