Flipkart — non installation of ac received vide order od[protected]

Address:

Quarter No. C-2, Narcotics Colony, Near Rajaswa Colony, Neemuch (Madhya Pradesh) -458411, Neemuch, Madhya Pradesh, 458441

Received ac vide order od[protected] and payment done on 22.06.2029.
Instead of messages from flipkart, your service provider like jeeves consumer services, micromax and even several times discussion at help centre [protected] i received only promises, commitment.
Every one discussed only about installation charges of rs.1599 to keep in hand but no one is worried about installation of ac. Today is 8th day of receipt of ac but still waiting for installation.
1. Will ac be installed,
2. Is there any provision for penalty to flipkart or compensation for failure to fulfill commitment with the consumer.
3. Will i receive any justifiable answer. Please don't convey"sorry for delay / inconvenience"

Sugam chand rajwaniya