[Resolved] Flipkart — not able to add e-gift voucher to my flipkart account

peer ansari

from Mumbai, Maharashtra

May 18, 2019

Address: Mumbai City, Maharashtra, 400103

Order id: [protected]

I have received a e-gift card from sbi but while adding the gift card i am getting an error "this card belongs to a wallet and direct transaction are not allowed on this card." i got 2 card 1 got redeemed successfully & another is showing me an error

No one is helping me i spoke to flipkart customer service they said me to call to sbi & when i called to sbi they said call to flipkart where should i raise my complaint.

My gift card number is [protected]. Valid till 30 may 2019

My contact number : [protected]
My email id: [protected]@gmail.com

Please resolve this

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Jun 26, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the e-gift voucher. We request the customer to contact the third party from whom the e-gift voucher was received for further assistance. Hence, closing the complaint from our end.

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Comments

akram4u

Jun 2, 2021

HI THERE.THIS IS AKRAM KHAN.MY BROTHERS SEND ME A GIFT CARD I am UNABLE TO REDEEM IT.There is an error this card belongs to wallet direct transaction not allowed. what does it means. kindly solve my issue as soon as possible.Thank you. cont [protected].

[email protected]

Jul 20, 2024

Mai ne paytm se 10000 ka filpkard gift liya jo ki ab (This card belongs to a wallet and direct transactions are not allowed on this card.) Bata raha hai filpkard me call to paytm ko me karne ko kahte hai and paytm se kuchh bhi nahi batya ja raha plz help