[Resolved] Flipkart — not able to add e-gift voucher to my flipkart account

peer ansari

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400103

Order id: [protected]

I have received a e-gift card from sbi but while adding the gift card i am getting an error "this card belongs to a wallet and direct transaction are not allowed on this card." i got 2 card 1 got redeemed successfully & another is showing me an error

No one is helping me i spoke to flipkart customer service they said me to call to sbi & when i called to sbi they said call to flipkart where should i raise my complaint.

My gift card number is [protected]. Valid till 30 may 2019

My contact number : [protected]
My email id: [protected]@gmail.com

Please resolve this

+1 photos

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Jun 26, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the e-gift voucher. We request the customer to contact the third party from whom the e-gift voucher was received for further assistance. Hence, closing the complaint from our end.

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Comments

akram4u

Jun 2, 2021

HI THERE.THIS IS AKRAM KHAN.MY BROTHERS SEND ME A GIFT CARD I am UNABLE TO REDEEM IT.There is an error this card belongs to wallet direct transaction not allowed. what does it means. kindly solve my issue as soon as possible.Thank you. cont [protected].