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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1272

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M
mukesh515
from Gurugram, Haryana
May 10, 2019
Resolved
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Address: 122001

I purchased phone [lg q stylus plus] and it seems its battery performance is not expected. When mobile battery low down to 15% it got switched off within 1 minute with non spontaneous degradation in battery, it feels more weighted when it got heated. Its camera quality is also not same as shown.

I want to return this product and want refund for the same in order to purchase another phone but there is only option of replacement not refund. There is only option of replacement. But if all phone of this model having same problem then what is the logic of replacement here. I want refund of that phone and will purchase another for me. I didn't use that phone. Its still packed in box.

Can you please help me to get my refund back for the same?
Jun 15, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Flipkart Customer Care's response
Customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to customer on April 20, 2019, as per the sellers 10 days replacement policy we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.
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    N
    Navin Bogi
    from Delhi, Delhi
    May 10, 2019
    Resolved
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    Address: 110092

    They are a cheater and making fool of the people please don't buy any product from them they just make fool of people by giving the wrong description of the product.. I order the steel refrigerator bottle just 12 days back and now i can find the rust all over the bottle don't understand how a steel bottle can have rust and that also in just 12 days... I have not noted the same if my wife would not have suffered from stomach ace form one day all tough she is pregnant and she used to drink water all over the day from that rusted bottles.. Just a cheater people this flipkart are and now they are not even refunding my money as it's been 12 days i have been delivered the bottles and there policy is just of 12 days... Please help me regarding and please some strict action against this cheaters...
    Jun 14, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 13, 2019
    Flipkart Customer Care's response
    Customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to customer on April 27, 2019, as per the sellers 10 days replacement policy we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.
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      M
      mohd ayazkhan Pathan
      from Delhi, Delhi
      May 10, 2019
      Resolved
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      Address: Belgaum, Karnataka, 590010

      Since long i am observing that to lure the coustomers your app main page or the mail you are sending that page display the very less prise or more discount. By seeing that if page or app is open there the prise is different, pls stop this show the actual prise it items and what ever it is. Or i put the matter to consumers court.

      Ayaz khan
      [protected]@gmail.com
      Jun 22, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 13, 2019
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        S
        Sapun Jyoti Bhuyan
        from Guwahati, Assam
        May 10, 2019
        Resolved
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        Address: M/S Das Timber, ASEB Colony Road, Forestgate Narengi, Opp of Nilam Hardware Forest Gate, Narengi, Near Bandhan Bank Guwahati - 781026, Assam Phone-7638055242, Kamrup Metropolitan, Assam, 781005

        I have been waiting for the whole day at the address for the product, and call thrice at your customer care and as per them the product will be at my address on or before 7 P.M and now After wasting my whole day i come to know that product delivery is postpone to 15th May.
        Your people just let me know that how come you become this much irresponsible, how can you delayed someones order without any prior information. I had to gift the product to someones wedding and the wedding is on 12th may.
        Jun 17, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 13, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          A
          Adhil3636
          from Delhi, Delhi
          May 10, 2019
          Resolved
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          Address: Ponnadan house, valiyaparamba po,pulikkal via , Malappuram district phone:8547500373, 673637

          Order ID:OD[protected]
          I ordered for a 40000 rupess lenovo IdeaPad 330. . .on 6th May 2019 and showed me I will recieve order in 9th may

          Iam worried about my product and it is still not delivered even after 10th May 2019, and tracking order still shows it is in Thier Bangalore hub for around 3 days and still not moving from there . . I called customer care no valid answer heard from them. . .this is annoying and I want that laptop to do my project works for University exams ASAP. . . This is unfair customer service done by flipkart
          Jun 14, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 13, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            Y
            yashpal yashpal
            from Mumbai, Maharashtra
            May 10, 2019
            Resolved
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            Address: Dekra India Pvt Ltd muskan complex, pocket b2 Vasant kunj, 110030

            I have ordered the Philipps speaker and this item is not upto the mark, so I tried to return it back and they are cancelling the return by giving unknown reasons
            My contact details are [protected]
            And email id is yashpal.[protected]@gmail.com
            I am really disappointed I need to solve my problem or else I will take strict action against them, this behaviour is not acceptable
            Jun 17, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 13, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              A
              Anu2001
              from Chennai, Tamil Nadu
              May 10, 2019
              Resolved
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              Address: 560067

              Hi team, greetings..!

              Regarding my order id is od[protected], from flipkart dated on[protected].
              Invoice no : fabzdc[protected]

              Seller name : tech connect retail pvt ltd.

              Complaint no : in[protected] raised in flipkart, i have made payment through credit card and also wish master has delivered the product zesture poly cotton curtains, on cod (Rs : 303/-).

              When i raised complaint to flipkart customer services on[protected], after multiple enquiries and mail communications, they updated that seller had processed refund on 29 - april 2019, on[protected] and would be reflected in provided bank account details with in 8 business days.
              Seller has not provided refund reference id to check the status of refund.

              Till now, refund is not processed and reflected in my bank account.

              Please do needful as my issue is not solved after multiple enquiries of flipkart customer services and mail communications.

              Thank you & regards
              Anu

              [protected]
              Jun 15, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 13, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                K
                Karan Rajiv Verma
                from Delhi, Delhi
                May 10, 2019
                Resolved
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                Address: Thane, Maharashtra, 401501

                Return request declined by flipkart.

                Dear sir,

                This is in request for your support for the return and refund request for the product received. The product i am looking for is not similar i. E. 3 star and 5 star was not accessible in my pin location.

                Hence i had a telecommunication with the representative of flipkart about my issue and they confirmed me that i can return the same. However after i raised the return compliant the same was rejected. After again communicating with the representative they state they can not help me with the request.

                Requesting your support with the return and refund of the same.

                Your upkeep with my request will be very helpful and highly appreciated.

                With best regards,
                Karn
                Jun 26, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 13, 2019
                Flipkart Customer Care's response
                Customer raised a complaint regarding the return of the product. We have interacted with the customer and informed that as the product delivered is the same as ordered by the customer, the seller shall not be able to accommodate the customer request for the return of the order. Hence, closing the complaint from our end.
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                  P
                  from Mangalore, Karnataka
                  May 10, 2019
                  Resolved
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                  Address: FLIPKART, Bengaluru, Dakshina Kannada, Karnataka, 575019

                  I have purchased a smart watch (Make & model: aqfit w8) from flipkart on 29apr'19 (Order id: od[protected]. I charged the product for 3 hours after which the display read "updating ui resource". I checked after 4 hours & noted that it continued to show the same message. I left it untouched and even after 24 hours, it shows the same message.
                  I raised a return request (Return id:[protected]) on 04may'19 & received a mail from flipkart which stated that "our representative will contact you soon." which never happened. Surprisingly, when i opened the flipkart app to check the section "my orders", it showed that my return request was rejected unilaterally by flipkart, without them ever contacting me or trying to understand what is wrong with the product.
                  Subsequently, i raised a second return request (Return id:[protected]) & i was promised that the issue would be resolved by 10may'19. On the night of 09may'19, i received another message stating, "we are sorry for taking longer than expected to resolve your issue & request you to provide time till 11may'19."
                  After enduring all this, flipkart sent me a message stating that "the seller is unable to fulfill your replacement request.'
                  I want a fully functional product as replacement for a dysfunctional product sold to me by flipkart.
                  Jul 1, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 13, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    M
                    mgovindmenon
                    from Delhi, Delhi
                    May 10, 2019
                    Resolved
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                    Resolved

                    Address: 682502

                    I had purchased a tv unit from flipkart on[protected] and the bill was prepaid using my credit card. The product was delivered on[protected]. Flipkart has updated the status of the order as installation completed on 02-may-2019. But till date ie[protected] no one has called me from home town, the seller in flipkart for the installation. On 2nd of may itself i had informed flipkart regarding the issue and they assured me that the issue will be solved with in 24 hours. Almost daily i'm calling up flipkart's call center and has failed to get a positive response till now. I even called up home towns call center and they are also unable to solve the issue.
                    I have paid for the product one month back and the product is still not installed. I am getting a call from flipkart customer care executive asking whether the installation is completed yet? They don't have any coordination with their seller and i might add they are cheating their customers.
                    Jun 24, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 13, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      from Kolkata, West Bengal
                      May 10, 2019
                      Resolved
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                      Resolved

                      Address: 144 vivakand road kolkat, Kolkata, West Bengal, 700006

                      On 2.05.2019 i ordered a redmi note 7 pro and it was suppose to be delivered on 7th. But instead i got a micromax feature phone and i raised a return request. It was suppose to be resolved by 10th.. Which was rejected on last moment saying they could not connect to me. I have not received any call from them till date.. Have been calling them daily
                      Jun 14, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      May 10, 2019
                      Updated by [email protected]
                      Have been contacting fk customer care for last 3-4 dats and still getting standard reply and no resolution..

                      May 10, 2019
                      Updated by [email protected]
                      I was promised that a senior person will call me for the issue and yet m still waiting ...whats wrong with fk.how can you keep a customer hanging like this... Really disappointed

                      Verified Support
                      May 13, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        shibnaths
                        from Belthara, Uttar Pradesh
                        May 10, 2019
                        Resolved
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                        Address: P57 SOUTH END GARDEN , KOLKATA -700084, Kolkata, West Bengal, 700084

                        Mi tv has been booked on 06.05.19 against order no id - od[protected] through flipkart. Delivery schedule was 09.05..19.
                        On 10.05.19, customer care informed me to mi company have not received any payment. & order not yet booked by mi company. They asked to discuss with mi company.
                        Why should i contact with mi company, where i have been order to flipkart?
                        Why should i contact mi company after payment received confirmation sent by flipkart on 06.05.19.

                        Also i have received a sms from ekart logistic.

                        For reference sending you some details.
                        Jun 13, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 13, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint regarding the delivery of the order. We regret to inform that as the customer has already cancelled the order, requesting customer to place a fresh order for the product as per customer requirement. Also, the seller has confirmed that the refund has been completed on May 10, 2019. Hence, closing the complaint from our end.
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                          A
                          Abdul Bin Sohail Pasha
                          from Tadepallegudem, Andhra Pradesh
                          May 10, 2019
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                          Address: Haliya sc colony near ameena masjid, 508377

                          They have not at informed me and note even called me they sent the product back return... 05/05/2019to 10 /05/2019 I have called 12 times... And they have give me the promise date of 11/05/2019...it is showing that return without intemation they cancelled my product...simple thing that u cant helps why should shop in flipcart
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                            A
                            alka.bj
                            from Hapur, Uttar Pradesh
                            May 10, 2019
                            Resolved
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                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh

                            I ordered oppo f11 pro mobile phone from flipkart i wanted to have a birthday gift my besty, next day some how my besty face an accident and now it's no more, that's why i wanted to return this product and refund my money. Instantly i raised a request to flipkart to return the product but there is no option to return only replacement option will be there then i called up flipkart toll free number and told my problems they said our senior team will call u and shortly resolve the problems. Today i received a call from flipkart they say only sorry our policy is not refund the money just say sorry. Please understand my situation and refund my money back.
                            I have no use this product because i have already real me 2 phone also ordered from flipkart last two months before, thanks and regards
                            Jun 17, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 10, 2019
                            Flipkart Customer Care's response
                            Customer raised a complaint regarding the return of the product. We have interacted with the customer and informed that as the product delivered to the customer is the same as ordered and there is no defect or damage in the product, due to which the seller shall not be able to accommodate customer request for the return of the product. Hence, closing the complaint from our end.
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                              N
                              Negha Grace
                              from Mumbai, Maharashtra
                              May 10, 2019
                              Resolved
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                              Resolved

                              Address: Chennai, Chennai, Tamil Nadu

                              8th may i received billion diaper pack. Its actual price 423. I gave 500 to the delivery boy. But he is not give remaining amount. He suddenly ran away from my home. I call him but he is pick my call. He is theft man. Sir gv me the sollution for this

                              Order id: od[protected]
                              That delivery boy cal me from this number:
                              [protected]
                              Pls take necessary action
                              Jun 10, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 10, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              May 10, 2019
                              Flipkart Customer Care's response
                              Customer complaint regarding wishmaster. We have interacted with the customer and customer inform that actual product value is Rs 423/- and paid Rs 500/- to wishmaster and he ran away and not handover the remaining amount to customer. Inform customer seller will process the remaining amount of Rs 77/- to Flipkart wallet. Customer agreed. Hence closing the complaint from our end.
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                                ਮੁੰਡੇ ਦੇਸੀ
                                from Amritsar, Punjab
                                May 10, 2019
                                Resolved
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                                Resolved

                                Address: Bhairomuna Munna , Sahnewal, Ludhiana, Punjab, 141112

                                Sir me pooran singh hu me sanewal bhairomuna se hu. Sir mene mobile ke related complaint karna chahta hu. Ki me 4may ko phon order kiya tha. Jo 5 may ko diliver hona tha but muje diliver nahi hua. Jab mene customer care executive se bat ki ta vo bole 9may taq diliver ho jaye ga. But mene khud jakar pic up karne ke liye v kaha tha but uske liye v mere ko rspons nahi mila. Sir mere se puche bager hi mera order cancelled kar diya gya. Aap ke customer care executive se puchane par mera call disconnect kar diya gya ki aap ki tarf se koi response nahi aa raha. Aur 10may ko muje bataye bager mera order cancelled kar diya gya. Such puche to flipkart se mera man nirash ho gya. Sir me aap see request karta hu ki meri complaint india ke flipkart general manager taq pahuchai jaye. Bus itna hi kar diya jaye.
                                Pooran singh
                                Jun 14, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 13, 2019
                                Flipkart Customer Care's response
                                Customer raised a complaint stating that the order was cancelled without customer consent. We regret to inform that the order was cancelled by the courier service provider as the customer pincode is not serviceable by the courier service provider. Also, the seller has confirmed that the refund has been completed on May 10, 2019. Hence, closing the complaint from our end.
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                                  S
                                  sar1986
                                  from Pune, Maharashtra
                                  May 10, 2019
                                  Resolved
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                                  Resolved

                                  Address: East Singhbhum, Jharkhand, 831004

                                  Login email id sa. [protected]@tatamotors.com.
                                  I was trying to order one weighing machine on 07.04.2019. The amount rs. 1, 197.00/- has been deducted from my account no [protected] vide transaction reference[protected] igafwblrx2 transfer to 4599 but the order not placed. I have checked with sbi customer care and they confirmed that the amount successfully transfer to flipkart account.
                                  Flip kart person not arranging to return the amount to my account.
                                  Jun 13, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 13, 2019
                                  Flipkart Customer Care's response
                                  Customer raised a complaint stating that the amount has been debited from customer account, however, the order was not confirmed. We have interacted with the customer and informed that the amount was not received by the seller. Hence, requested customer to contact the bank for further assistance. Closing the complaint from our end.
                                  May 16, 2019
                                  Updated by sar1986
                                  I have contact with SBI customer care and their feed back is "As confirmed with merchant, transaction[protected] has been successful and settled on 07 April - 2019. For more details kindly contact your merchant".

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                                    manammadhu
                                    from Hyderabad, Telangana
                                    May 10, 2019
                                    Resolved
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                                    Resolved

                                    Hi i ordered one item before one week item is missed only got accessories, i replacement request raised, but when i flipkart account login that is display unsuccessful attempts. Can i know reason? When will i get replacement... If you didn't provide replacement... I will ready to give raise legal case on flipkart.

                                    Acnt num:-[protected]

                                    Regards,
                                    Madhu.
                                    Jun 14, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 13, 2019
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                      Shri Shyam Consultants
                                      from Lucknow, Uttar Pradesh
                                      May 10, 2019
                                      Resolved
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                                      Resolved

                                      Address: Vaishnawi summit ground floor 80feet road 7th main koramangla 3rd main block bangalore, Bangalore, Karnataka, 560034

                                      Dear

                                      I amrecently purchased bosch refrigerator on 1 may 2019 and delivered on 4 th may and when installation guys came to show us demo and installation. I found scratches in inner body of fridge and cracks and secondly they delivered me without door lock fridge which costs around 26000 and i purchased with lock 32000.

                                      So they agree for replacement but on replacement they arranged technical visit which is done by bosch technicians and sended every reports to them but they are not ready to accept that, they only depend upon there server telling when tis get updated they issue replacement.

                                      After many attempts of call they are not resolving my issue.

                                      Given me 11 may resolution time when after they not given me my money or replacement back then i will do a fir to them against cheating customers md doing frauds in delivering used products.

                                      Plz help me on this.

                                      I have also attached jobsheet of bosch
                                      Jun 15, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 13, 2019
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        A
                                        Arpit Rahi
                                        from Bengaluru, Karnataka
                                        May 9, 2019
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560087

                                        Team - we have ordered a pair of bellies from flipkart. It was delivered on 8 may 2019 and i placed the return request on the same day but when the pick person came on 9 may 2019 he refused to collect the product and was asking for the footwear box which was not delivered with the product. We called customer care as well and explained the whole that we wanted to return the product as it is as we have received with all the attached tags and all other things but with no luck. Customer care just said sorry and said they can not help. Below is the refund id

                                        Refund id:
                                        [protected]
                                        Jun 11, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 10, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
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