[Resolved]  Flipkart — not able to update email account

I am not able to update my email account in my flipkart profile. The previous email adress which is registered is wrong and i have no access to it.
While updating the email account it requires otp from new email and otp from old email account and the password but as i have no excess to my old email i account i cannot enter otp.
I have been trying from a no. Of days and i have contaced customer care also but they knew nothing about this... They dont even knew that it ask otps and passwords...
Was this information helpful?
No (6)
Yes (7)
Dec 11, 2018
Complaint marked as Resolved 
No one has contacted me. My problem is not even solved. Fuck off..
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Complaint comments 


I am unable to update my Flipkart account email address. When I try to update my email address is not taking.
Got the same problem. I created my account using mobile number only. But when I checked my profile in Flipkart, it had some unknown email address in my account. I tried to change the incorrect email address but it sent the verification code as well to the unknown email address set up by Flipkart in my account. Trying to contact Flipkart via phone and email but no success. Flipkart should not automatically assign random email address to any user account.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information