[Resolved] Flipkart — not delivered mobile

vsnf

from Delhi, Delhi

Address:

Mohan nagar prajaynivas phase-1,Hyderabad, Hyderabad, Telangana, 500035

I will placed a micromax canvas infinity mobile flipkart on 4th oct'19 order id: (Protected) micromax canvas infinity 32 gb. At the time of placing an order, flipkart app shows me the delivery date of 12th oct'19. Today is 12th oct'19 and i still don't have my order. I spoke to flipkart and they are asking me to this order is cancelled from flipkart with address not found reason. But i am not cancelled this order. Flipkart customer support team says, due to high orders their delivery partner is taking time to deliver address is not found. My mobile no is [protected] please help me

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Nov 15, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Oct 19 and it will be reflected in your PhonePe on 22 Oct 19. Hence, closing the complaint from our end.