[Resolved] Flipkart — Not getting refund of my product | |||
I ordered a mobile from flipkart but the mobile i got was damaged, i got 2 replacements, but then also i got the damaged product, then i demanded refund instead of replacement, so they accepted my refund request, then a mail arrived me saying that you have to send the product on your own . so i sent the product via DTDC courier company on 31st july. product reached the warehouse of flipkart on 4th august but they refused to accept the product and rescheduled the delivery date and on 11th august they accepted my product. But its been over 6 days i haven't got my refund amount i.e. Rs12999. i am regularly complaining about this issue on flipkart customer care, they everytime take my complain on priority and gives me date on which their refund team will contact me but their refund team is not contacting me and keep shifting the dates and now i neither have the mobile nor the money. Was this information helpful? | |||
May 29, 2017 Complaint marked as Resolved Verified Support Aug 18, 2015 Flipkart Customer Care's response Escalated to RVP Team to check and close the case.
| |||
1 Comment | |||
Comments
i was informed that the refund team will contact me on 21st august at 9:00 pm, but sadly i didn't get any call from flipkart. i dont know when i will fet my refund.
Reply
55%
Complaints
46712
Pending
0
Resolved
25442
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information