[Resolved] Flipkart — not giving refund for my flipkart smartbuy 11000 mah power bank | |||||
I have enquired a query regarding my Flipkart Smartbuy 11000mAh powerbank which I bought on[protected] as it is not working to Flipkart smartbuy care which is the body of Flipkart. Flipkart (customer care agent) said to me visit nearby service center in Allahabad (Jeeves Consumer) and service center employee register to replace powerbank. After some days when there is no response from Service Center or Flipkart customer care, I called to Flipkart customer care then they said there is no service for replacement in that city (Allahabad) as their courier partner is not picking products from that area. Then they said to me they (Flipkart) they will give refund to me against the powerbank for which I have to send Powerbank to their warehouse which I have send it second time on 25/05/2018 via DTDC courier and on 30/05/2018, flipkart send a mail to me that they will give refund against powerbank and courier charges too but the amount mentioned for powerbank is Rs. 567 for the refund but the actual price is Rs.675, about this again I have registered my complaint about not giving the actual amount to me, but every day I am contacting to Flipkart customer care but each and every time they says that their concerned team will contact me within 24 hrs / 2 days etc. But no one is contacting to me and not willing to give the refund. Now 2 months are going to complete but none of them resolved my issue yet. This is really worst Indian company and I checked flipkart's data and it says they haven't resolved about 40%-50% complaints registered to them yet. Was this information helpful? | |||||
Jul 22, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 17, 2018 Flipkart Customer Care's response We will revert on it.
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