[Resolved] Flipkart — Not providing installation and service after purchase | |||||
I have purchased Eureka Forbes Aquasure Nano RO 4L from flipkart. On the website it is stated installation and demo is free of cost. But after delivering the product installation and demo was not provided. When i contacted the customer care of flipkart they are saying installation is not required. After calling the eureka forbes customer service they said the water purifier needs installation. I am very much disappointed by the service provided by the flipkart. They are cheating the customers. Even they are not accepting the return. Please look into the issue. Thanks, Suheb Was this information helpful? | |||||
Jun 20, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 20, 2017 Flipkart Customer Care's response Customer escalated stating that he has order for Eureka Forbes Aquasure Nano 4 L RO Water Purifier but this product is not suitable for his location. Customer said that the TDS in his location is 60 and the Water Purifier requires more then that i.e 460. Customer said that if he install this product then this will harm his life due to TDS issue. Customer escalated the issue to CS team and asked them to return the same but CS team has denied his request hence customer escalated the issue to us. Resolution: Called customer regarding the issue and informed customer that we cannot take back the product and informed customer that we have delivered what he has order for but customer was not happy with the resolution provided and said that he will take this issue legally.
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Maine ek goun mangwaya tha
Apke filpkart se. Jo dekhne me to.
Achha lg rha tha pr utna acha hai.
Nhi ...isliye mujhe use wapas krna
Hai.
To plz apse request hai ki plz.
mere problem To Jaldi se jaldi
Thik kre...