[Resolved]  Flipkart — not received cashback of rs.10000 to my hdfc credit card as promised by flipkart

I apologize for posting second time the same issue, as the first time I have not given the enough information and I did not find edit option to make changes..

Hi,

I have purchased Google Pixel 2 XL phone on Flipkart on Jan 22nd 2018 with HDFC Credit card.. and there was an offer Rs.10000 cashback on HDFC credit card and the cash back should be credited within 90 days from purchase date as Flipkart promised and it's been 90 days I have not received the cash back amount of Rs.10000.

Please look into the issue and do the needful.

I have attached the Invoice and offers showed in Flipkart.

Thanks,
Chaitanya Kumar

Details
Phone Google pixel 2 XL
Order date 22 Jan 2018
24 months EMI
Bought from Flipkart online purchase
Through HDFC Bank credit card
Bought on my name (Chaitanya)
Flipkart order ID - OD[protected]
Amount :- Rs.55049.00
+2 photos
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Apr 29, 2018
Complaint marked as Resolved 
Thank you for the prompt response from Flipkart
Flipkart customer support has been notified about the posted complaint.
Apr 27, 2018
Updated by chaithhanya
I also called Flipkart customer care couple of times but they have not given proper answer
Apr 28, 2018
Updated by chaithhanya
I even spoke with HDFC Credit card customer care and they said it is flipkart responsible... I am not sure who is correct and who is wrong in this...
Verified Support
Apr 29, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 05, 2018
Flipkart Customer Care's response
Customer raised a complaint regarding the cash back not being credited. We have interacted with the customer and confirmed that the cash back amount is reflecting. Hence, closing the complaint from our end.
Complaint comments 

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