[Resolved]  Flipkart — order cancellation by flipkart or courier service..without the consent of customer.

Address:

Chandigarh, Punjab

hi my name is vinod kumar and my registered phone no is [protected] i have palced following order from flipkart dated 10th December 2014 - OD[protected] Item) - OD[protected] Items) which is to be delivered to following address vinod kumar [protected] c-82 spray house industrial area phase 7, mohali, aircel building Chandigarh, Punjab - 160055 OD[protected] Item) is delivered as expected from flipkart. but order - OD[protected] Items) is not delivered instead its been cancelled by the courier service citing reason incorrect address information and mobile was not reachable at that time which is not correct. The address is correct as OD[protected] is delivered to the same address and i have placed every order with flipkart with same address from past 2 years. matter of fact nobody came to our doorstep to deliver the product. Courier delivery just called on number which was out of service at the time. he did not delivered the product instead cancelled the order. I m very disappointed by flipkart that i m to face such kind of difficulty i called the customer care twice but yet they were unable to help me. i called the courier service too. but they too failed to entertain my request. now flipkart is refunding my money and asking me to place fresh order but i dont want the money to be refunded . i want my order to be delivered in same value as placing the same order as fresh wont give me discount .. and moreover they people are harassing their customer by giving nonsense resolution. very poor delivery services are being used by flipkart.