[Resolved] Flipkart — Order Cancelled Automatically

 
35 Reviews
 Jayati Datta Gupta
Today I ordered a mobile Moto E MRP: 6999. Its offer price was Rs 1500. The order had been placed and I had received confirmation sms notification regarding the same. But at 9.14PM the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as Breach of Contract ! Thanks and Regards Jayati Datta Gupta Contact: jayati2013@gmail.com

Order Cancelled Automatically
Complaint marked as Resolved 
Verified Support
Flipkart Customer Care's response, Mar 31, 2015
Dear Jagadeesh, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.
Complaint comments  34 Comments     Updated: Share0Tweet0Share0

Comments

same happened wd me...v shud tk sum actions !!
i have ordered Sony BRAVIA KLV-24P412B 24 inches LED TV through ur the one billion sale day.my order id is OD[protected] but as per ur terms user can not cancel orders.but why flipkart cancel this order at their end.may i know the reason.if product is not available why u keep booking open.if u are not fulfilling this terms u have to pay me 10500 rupees if u are not keeping ur inventory proper that is not our problem.if u are saying seller denied to provide.i think WS Retail is ur own entity only.i have wasted my precious time checking ur f***ing deals. if are not providing this item on prescribed price.i will share this experience with face book. Simply panics you

With big names (Big Billion Day) Flipkart is trying to cheat its customers biggest cheaters!!!

Abhijit Pol Bangalore Mob no-( 91) [protected]
I had ordered a ScanDisk MicroSD Card from Flipkart having order Id [protected]. The order got automatically cancelled after few hours but I never got my money back. The flipkart customer care executive told that the amount was refunded to my wallet of flipkart account and some order of books was placed again. The most irritating part is that I never placed that order of books. Now when I call them again they just keep transferring my call from one executive to other and I still don't have my refunded amount. Please take the required action as soon as possible.
I had ordered ScanDisk MicroSD Card having order no - OD[protected]. After few hours my order got automatically cancelled and the amount was never refunded to my flipkart account. When I talked to their customer care executive, he told me that the ammount was refunded to my Wallet account and some order for books was placed again. The most disturbing part is that the order of books was also not placed by me. I am unable to understand how can Flipkart make same mistake twice and not even correct it. I am tired of calling their customer care, they just keep transferring calls and never provide the solution. I am still not able to get my money refunded. Please take some required action soon.
I ordered for two ASUS Fonepad separately and one of my order was automatically cancelled.
There is no resolution from flipkart on this issue.
I would like to share my concern, so that this information may be useful for others
Yesterday n8 i ordered HTC desire 620G thorough Net banking .order cost 12000 in. Ever thing i gave perfect but in final stage my order automatically cancelled, i don't know what happen that time...when flipkart refund my money...till now i will not my money
I have been waiting since morning to order the lenovo K3 note and at 3 pm I have finally made the order with order Id OD[protected]. After 1 hour of placing the Order I receive a message from flipkart saying my order has been cancelled, I checked my mail and they have written in mail ""You made an excellent choice by deciding to purchase one of the top selling products on Flipkart. However due to high demand for this item and in order to provide all customers an equal opportunity to avail this great deal we had to cancel the following items in your Order OD[protected] :""
they are telling me to provide equal opportunity to all customers but what about my opportunity, I have struggled and managed to buy it, why my order has been cancelled for no reasons.
I had ordered Lenovo K3 Note through Flipkart's flash sale on 22nd July. Few minutes after my order was placed and payment done, my order got automatically cancelled by flipkart

After complaining on the helpline number, I am told that this is due to "technical glitch" and I need to book fresh order.

This phone is available in flash sale only. I was not successful in booking phone in previous 2 flash sales, and in the third one, I could book this. I cannot wait to take my chance on every flash sale, and subsequently hope that this technical glitch does not happen.

Even after pursuing this multiple times with flipkart call center executive, as well as through emails on cs@flipkart, this issue is not resolved.

Details Order Number : OD[protected]
My cell number : [protected]
Complaint / Incident number :[protected]

Thanks
I ordered a mobile LENOVO K3 NOTE two times. The order had been placed and I had received confirmation sms notification regarding the same. But within a seconds both the time the order got automatically cancelled with no proper explanation what so ever. After first order cancellation i talked with costumer care and placed second order for the same with their end consultation and promise that the same thing will not happen. This should be purely considered as Breach of Contract !
Flip kart is playing with costumers: time, money and emotions as well.
the costumer care has promise to arrange call back, but no way, no answer and no explaination.
i am waiting for my refund in my account.
god bless them.
Thanks and Regards
dinesh nangare Contact: dnanukaka@gmail.com
I ordered lenovo a6000plus the new mobile its been 3 days since i orfered it and today i see my order has been cancelled wtf what is it flipkart thnk god i didnt pay u via debit card nor my money could have been stuck like others ...
Really flipkart ill share my experience with everyone on facebook, instagram every where and why is there no explanation on why and how my product got cancelled they says updates r being sent to my mobile number but there is no sms or call this is total herrasment ill prefer amazon from now the orders i placed on amazon and even snapdeal has reached my home wtf i hate u flipkart u ur big billion day go to hell
Here is my order number mtfukers...
OD[protected]
Hi,

I have ordered on big billion day and felt happy that i got confirmation too. And don't know suddenly got messages and mails its cancelled. Its very bad that flip kart cancelled my all orders almost Rs 60000/- which i purchased through my credit card.

I have only one question who will pay my credit card financial charges for late payment when flip-kart paying back after my billing date. Really this is ridiculous and big fault from flip kart side.

This is not at all fare, flip-kart is cheating customers.

Below orders got cancelled without any intimation.
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]

Thanks,
Flipkart User id : janardhana.kotni26@gmail.com
My Ph number : [protected].
I placed order Samsung Galaxy on7, 5 times since this morning, all day and night long, kept calling the service center and they say, its because of high demand so needs to have fresh order. seriously flipkart is not very systematic and organised company, I thought it was my mistake somehow but Clearly not. I mean if they just have to cancel the order, why to even show the product on available menu, and why even receive the payment? when you're just going to cancel our order yourself, we invest whole day to order the god damned phone and you just play with our time and money.
and calling customer service, helping is not the important fact there, they are just worried to transform the call to get big ratings, here is my order id OD[protected].
well i have heaps more orders id, but i dont even think that worths it anymore
dear sir/mam
i had ordered 2 APPLE I PHONE, one was i phone 6s rose gold 16 gb(order id :OD[protected] and another was i phone 5s gold 64 gb (order id[protected], date d on 12 th march with the seller AFV next day i.e on 13 th march i got a mail and a txt msg stating that apple i phone 6s rose gold was cancelled .i simply called flipkart team, asking for the reason they reverted that since becoz the price at which i had placed the order for i phone 6s rose gold was wrongly reflected at the website, due to technical error . so the seller had cancellled the order . no issues after that i made a several call to flipkart team for urgent delivery of my another product . but as mentioned it was to be dispatched on 16 th march . but when the time came for the dispatch . i simply got a mail and txt at 9 pm on 16 th march (after 4 days almost placing my order) which states " your order has been cancelled due to unavailibility of the product with the seller )and this time again the same seller (AFV).I CALLED THE FLIPKART team asking the reason, they told its not available with the seller so its cancelled.and since its repeated from a seller, they will BLACKLIST the seller . and i have to place a fresh order .
NOW the most important thing is we trust on FLIPKART, not the seller when the product was not in stock, how can it be reflected at the same price for 2 days almost from the end of seller and flipkart .
for ecommerce ? its a blind business completely, trust is the only factor .? customer satisfaction is also important .but in these case nothing proved .very sorry to say all this challenges that i had faced from FLIPKART
FINALLY SIR, I REQUEST U TO MAKE A RESOLUTION SO THAT MY ISSUES ARE SORTED OUT . AND I RECEIVE THE PRODUCT BY 19TH EVENING .


thanksgautam chowdhary
[protected]
[protected]
I ordered a MOTO X Play mobile with order number OD[protected]. After few hours of payment i got a message saying that my order got cancelled.
I called on customer care service and in return i got a reply that i did not pick up verification call and hence they cancelled my order.
However, i have not received any call for the verification.
FLIPKART is surely cheating their customers.

UNHAPPY WITH THEIR SERVICE. I would suggest not to buy any gadgets from flipkart.

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I purchased a track pant by online whose invoice no. Is bil[protected] . dated 04. 05. 2015 I want to exchange the item becz the size is not fit for me. But they are not listen to me after five times calling.

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THIS TO INFORM YOU THAT WE PURCHASE A MAHARAJA MIEXI OF YOUR COMPANYON DATED ON 22/04/2015.BUT THERE WAS SOMETHING DEFFECT . I REQUEST TO YOU PLEASE CHANGE MY EXCHANGE MY PRODUCTS. AS EARLEY AS POSSIBLE.
My orders to have been cancelled by flpkart what to do.

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    Flipkart - Order Cancelled Automatically