[Resolved]  Flipkart — Order has not been delivered.but received mail and message of order delivered#Order OD[protected]

Address:500084
Website:www.flipkart.com

My prepaid order from FLIPKART of 999 rupees which was shipped by DELHIVERY was out for delivery on 4 th of march, 2017.Not received any call from any delivery person.Around 7.30 got mail from flipkart regarding order delivered.immediately called flipkart customer representives.they was imformed me we are taking your complain and it will be solved by 9 th of march. What the hell is wrong with flipkart. after that i called them.n again they told me the same thing. Shut down your website if you cant track down whats wrong with your system even after 8 hours of complaining for a prepaid order. This is totally disguisting.hope flipkart will look into this matter soon.this is totally against customer rights.please deliver my product as soon as possible or give my money back now.
my Order no is OD[protected].
mail id-sanjana.[protected]@gmail.com
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Apr 11, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2017
Flipkart Customer Care's response
Spoke to customer and resolved the issue...Refund already initiated..
Complaint comments 

Comments

Order No.OD[protected] Product Cups & Sa/VV86434- Quantity- Six Cups and Six Saucers- Addressed to R. Jagada Bai, Advocate. sold by Unravel India, One cup is broken, the color of all the cups are faded on their ridge and there appears decolorised scars on all of the handles. The item broken is to be replaced urgently.

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