[Resolved]  Flipkart — Order hasn't even been processed

I ordered a phone during Flipkart's BBD sale. The phone was Realme GT Neo 3T. The order was on 25th of September and the delivery date given was 7th of October. It's 4th of October as of writing this and the order hasn't even been processed. I even have paid for the item through my Debit card and still no updates whatsoever.

Had some hope that it would be delivered, still i contacted their support for further information. They all assured me that the item will be delivered on time. And here we are, nothing has changed since their confirmation. I called them 4 times and they all said the same exact thing. Having used other e-commerce websites several times I know the problems and delays, but Flipkart took it to another level. Absolutely pathetic experience from Flipkart and their services. Now I want my order to be delivered as soon as possible and be done with.