Flipkart — Order hold

Hi,
Today (02/06/2025) I have placed an order for Nothing 3a Pro mobile with 12 gb ram and 256 gb storage, the order id is OD[protected]. After making the payment, the order went on for hold. When I contacted the customer care, I spoke to Pratima from senior help desk. she acknowledged that the payment has been processed and deducted from the bank but I have to wait for next 48 hours for reason unknown. When I asked her to cancel the order, she flatly said that she cant and I have to wait. It does not make sense that I have to wait for confirmation on my order while the amount has already been deducted. This is really frustrating. Kindly help either confirm my order asap or refund the amount.