Flipkart — Order no - od[protected]refund / replacement not received)

Address:Thane, Maharashtra, 421302
Website:www.flipcart.com

I had order titan men watch of rs-8995 but instead of titan watch i had received different watch i had given complain on toll free no but ecart courier refused to collect same product. I had dissipated same product from professional courier which had been delivered but yet no refund no replacement. Please note below tracking no of proffesional courier.
Website-www.tpcindia.com
Tracking no - thn[protected]
When i am complaining same they r replying only due to high no of returns u are not able to place new order but they dont see that all return r cancelled by seller or no service from courier then it whos mistake?
Kindly
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