[Resolved] Flipkart — ordered micronax but got local company phone karbonn | |||
I was really amazed by what flipkart did. I trusted this site. But i faced worst experience by flipkart only. I ordered micromax x777 on july 11 2017. But i got some local brand phone karbonn (K400 baahubali). I ordered this phone for my mother who lives in odisha bhubaneswar. My mother has no idea on phone brands. So she didn't complain anything. But when i came to home after 3 months, i came to knew about this cheat flipkart made. I trusted flipkart.in fact i am a regular customer of flipkart. But after this i will never order anything from flipkart. I am shocked how can such a reputable and trusted company can do this to their customers. Like this flipkart can fool customer who doesn't have any idea on brands. Kindly replace the karbonn (K400 baahubali) mobile that your company had send with the one i have ordered. Please take necessary actions as soon as possible. If not i will take flipkart to the consumer forum. Was this information helpful? | |||
Dec 19, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 14, 2017 Flipkart Customer Care's response The customer complaint about the different product received. We had interacted with the customer and informed it's almost 4 months passed we can't honor your request and asked customer to raised a request withing 72 hours of the delivery. Hence closing the complaint from our end.
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