[Resolved]  Flipkart — parcel not yet received - order id od[protected]

Address:Santosh Nagar, Thane, Maharashtra, 400612

Dear team,

Reference to the order id od[protected] placed successfully on 04th oct, 2019 and shipped on 05th oct, 2019 but till date i haven't received my parcel. On the flipcart it is showing that it will be reached to me by 15th oct, 2019. Why it should take such a long time, when the parcel has been shipped on 05th oct, 2019? On the contrary i have placed some order through amazon seller on the same day i. E. On 04th oct, 2019 and i have received all my items from amazon seller.

So why flipcart is taking so long time to deliver my parcel? I am very much concerned about the same as i have purchased the product on emi basis and all the formalities related to emi has been processed by my bank (Axis bank ltd) and in the coming days emi amount is scheduled to be billed in my credit card statement. What will happen if the product is not delivered to me? Bank will reverse the whole amount, they won't charge emi cancellation charges to me. If my bank will charge any amount for the reversal of emi will flipcart pay to me? I am just fed up with all that thoughts. This is my first purchase on flipcart. I opted this time for flipcart due to good discount. But never thought that the delivery process is going to be so long.

Please let me know where is my parcel and deliver to my address at the earliest.

Thanks!

Suhail ahmed ansari
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Dec 3, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
Flipkart Customer Care's response
Hi Suhail,

We're writing about the status of your order with order id OD[protected].

We would like to let you know that the product was delivered to you on 11 October by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you on time.
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