Flipkart — pay later-late fee

Flipkart — pay later-late fee

S Sah1990 from Bengaluru, Karnataka

Hi, I have bought product from myntra using flipkart paylater option, but myntra sent me the wrong product so i had to return. After returning pay later balance was not deducted. So i have raised the complaint to flipkart on 26th of august. They have taken 20 + days to findout the issue. As per their incident: in[protected] they told me to contact myntra for this. Flipkart rep promised me that they will waive off the late fee for pay later as they were unable to find out the issue. Now myntra has resolved the issue but filpkart is refusing to waive off late fee. Since it is not my mistake i want flipkart to waive off my late fee. It is myntra and flipkarts internal problems and i dont want to pay extra 200 for their technical issues. Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Sep 18, 2019 Flipkart Customer Care's response Hi, We're writing to you about the refund amount for your Myntra order that you had placed using the Flipkart pay later option. We're sorry that the refund amount was not showing in your Flipkart Pay Later account due to an unforeseen issue. Please contact Myntra customer support and they will help you. Sep 18, 2019 Updated by Sah1990 Sir please understand what I have asked for. I have contacted myntra and they have resolved that yesterday. So i am asking you to waive off 200 late fee which you have charged. All the filpkart reps over call, email and chat are giving me the same canned response which you have commented. My request is please waive off 200 late fee from my pay later so that i will make my payment now. Flipkart rep B Iyangar with Incident: IN[protected] told me that flipkart will waive off late fee as it is not the mistake by customer. You can listen his conversation with me using above incident id. Please waive off 200 rs asap Sep 25, 2019 Updated by Sah1990 Finally thanks for waiving off
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Comments

Vikas780

from Kanpur, Uttar Pradesh

I cannot play game in flipkart game zone.

Kotianshri

from Noida, Uttar Pradesh

There has been an transaction from my account without my awareness by
fk payments Mumbai of 5999 rupees on 10 aug 2019
SBIPG-QT[protected]FK PAYMENTS MUMBAI

Please resolve this as soon as possible

Contact me - [protected]@gmail.com