[Resolved]  Flipkart — payment not refunded yet. its been 2 months

Address:Mumbai City, Maharashtra, 900093
Website:www.flipkart.com

My friend "sumit tandi" had a ordered an iphone 6s from flipkart of rs 23999/- through bajaj finserve emi card. Its been 1.5 half month, my ordered was not placed. But payment has been deducted from my card. Once i got messages about the transaction, i called to flipkart about the refund, they told me that seller did not got any payment for this order, please contact to your bank/bajaj executive. Than i contact to bajaj, they saying from 1.5 months we have initiate the transaction to flipkart. They will refund. Another thing is that bajaj had converted that amount into in emi, now every month they are sending me an email for the payment of the emi. I have been calling to flipkart and bajaj finserv but they are not responding us properly.

Kindly resolve this issue as soon as possible

Bajaj transaction reference id:[protected]
Flipkart queary id: od[protected]
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Dec 29, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Complaint comments 

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I am unable to log in to my flipkart account [protected]@gmail.com even with otp reset several times. i have tried tried logging in several time but an error shows login unsuccessful please try after minute. i have to pay for my cardless emi, I need urgent help...please resolve thank you.

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