[Resolved] Flipkart — Payment Refund issue and Flipkart login issue | |||||
Dear Sir/Mam, Please find that attached file. I also attached Govt. identity proof (scan or image) I was returned a Flipkart product. and I got return confirmation mail also I got my money refund in my flipkart wallet.but when I tried to withdraw I'm unable to withdraw my money. I saw there is another number mentioned not my number and I don't know that number. At that time my flpkart account was already login in my system. I check my wallet I got my money. But when I tried to change that unknown number they need password to change that number. then I logout and tried again but unable to loing in my my flipkart account. its looking like someone enter in my flipkart account and put his details in my account and change my password. I called customer care they told me there is two phone number and two mail id registered in my account. the wrong person name is Bogu Das Email: B...[protected]@gmail.com and I saw his number but I forget that. Below is my original details Name: Rainul Hassan Email: [protected]@gmail.com Phone: [protected] Please help me. If there will be any problem through PhonePe Please let me know I will provide you my bank account details. Otherwise flipkart can send me bank cheque to my address where product is delivered Order ID: OD[protected] Return ID:[protected]. If you need any other proof details please let me know Was this information helpful? | |||||
May 9, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 19, 2017 Flipkart Customer Care's response Issue escalated to concerned team who is already working on it..
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