[Resolved]  Flipkart — Phone not received on my purchase of rs 32500 A9 pro samsung

Address:	New Delhi, Delhi, 110608
Website:	www.flipkart.com

My name is sahil akram. I work on Aiims. I am writing this complain against Flipkart.com. The reason for writing the complain is because i purchase Samsung A9 Pro in gold colour from flipkart on 23rd of Feb 2017 whereas the delivery came to me on 27th of Feb 2017. There were two people on bike who came with only my delivery. I paid them rs 32490 and they handed the delivery to me. There was a cartoon box taped and once i open the cartoon box there was a phone box inside the cartoon box. Once i open the phone box there was no phone inside the box at the place of phone space. i have checked the box internally as well but there was no phone. I was so worried about how does it possible. So at the same time i called to customercare and had a talk where i was told that not to worry i would get the delivery by 28th feb but at that day i wont get any delivery rather i get the mail stating that i need to wait till 1st march 2:30pm but again on 1st march nothing got happened and agian when i called on 2nd march again i was told to wait till 24 more hours but today a mail was send that ''We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history." Do you know one thing it is just my 1st purhase. please help me on it. The order id is OD[protected].