[Resolved] Flipkart — Poor courier service of Ekart Logistics Jammu | |||||
I ordered a mobile on 15/05/2017 through a prepaid mode.It was received at Jammu hub on 18/05/2017 (just 5km away from my home). On 23/05/2017 finally Ekart Logistics started initiative to deliver the product but it was undelivered without any reason and for the next two days i.e. on 24/05/2017.& 25/05/2017 it again met with the same fate again without any reason.On 26/05/2017 I went to their office and call them which they disconnected. On the same day in evening I complained at customer care but they taken it very casual..Now at the end Ekart Logistics falsely posted NO RESPONSE FROM CUSTOMER. Was this information helpful? | |||||
Jul 25, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 21, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Jun 24, 2017 Flipkart Customer Care's response Product has been delivered. Closing the complaint.
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 4 Comments | |||||
Comments
Pathetic response to costumer...refuse to pick up the order without any reason...shame on u ekart...shame on u
Reply
FMPR[protected]
Pickup done by Gurjeet singh his mobile no is [protected] has picked the phone on sunday 24 set 2017 at 12 pm. Then how the pickup cancelled if the product was picked up and ready for the refund i am coming to ekart office tomarrow will all the proofs i want the reund of my phone and the time that i have lost because of ekart. See the screen shot with opened eyes update this to flipkart that product is was picked by him otherwise get ready for the legal process.
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Pickup done by Gurjeet singh his mobile no is [protected] has picked the phone on sunday 24 set 2017 at 12 pm. Then how the pickup cancelled if the product was picked up and ready for the refund i am coming to ekart office tomarrow will all the proofs i want the reund of my phone and the time that i have lost because of ekart. See the screen shot with opened eyes update this to flipkart that product is was picked by him otherwise get ready for the legal process.
Yesterday[protected] the pathetic courier chap came to my home for pick-up, Instead of calling me he asked to the children's n go away without picked up the parcel then i'd talked to him n he assured me to pick up on Diwali but he didn't came, Flipkart n ekart have forced me to resort to consumer court
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Ekart many times failed to deliver product at time
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