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Updated: Jun 17, 2026
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25497
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Y
yash raj singh rathore
from Bhilwara, Rajasthan
May 21, 2017
Resolved
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Resolved

Address: Bangalore, Karnataka, 305004
Website: www.flipkart.com

I had ordered for tommy hilfiger nath1790874j harrison analog watch - for men and i have received a timex watch. When i asked for the replacement on customer care as per them the product is not in stock and when i checked the same on their website it is available. Flipkart is cheating customer like us and given fake offers of any products so request you to please take some serious action.
Jun 23, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Flipkart Customer Care's response Complaint taken up internally.
Verified Support
May 22, 2017
Flipkart Customer Care's response Our team is working on this case. We will get back to the customer with an update on it.
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    M
    mohit.kumar.sharma
    from Bengaluru, Karnataka
    May 21, 2017
    Resolved
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    Resolved

    Address: 560016
    Website: www.flipkart.com

    I ordered a new phone from Flipkart, in the policy, it was mentioned that this product can return under 10 days. So they scheduled the tech visit, - He restored the phone and phone work fine for 10/30 minutes - though I already conveyed him that this problem will persist after restored but he denied. After that, i am facing the same problem. So I again raise a request to return the product. and again customer care executive is saying to visit the tech scheduled. this is going an infinite loop. I am not sure how can I change this phone. This Flipkart is sucking my blood. this is the only reason I didn't like this company and services. Amazon is far better in customer satisfaction. I shouldn't have bought this phone.
    Jun 23, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 22, 2017
    Flipkart Customer Care's response     We are sorry for the inconvenience caused. Replacement is already been approved. Closing the complaint from our side.
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      S
      SUCHITSHAH30
      from Ahmedabad, Gujarat
      May 21, 2017
      Resolved
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      Resolved

      Address: Anand, Gujarat, 388120
      Website: www.flipkart.com

      Respected sir,

      I have placed an order of skulcandy headphones on 17th of may 2017. But it get cancelled own it's own on 20/05/2017.
      I have complained it to Flipkart from last 15 hours they gave me no response. I tweeted in Twitter many times about this problem by tagging new CEO of Flipkart Kalyan sir and ex CEO of Flipkart Sahin Bansal sir. But still there is no response from Flipkart for my problem.

      Yours faithfully,
      Suchit Shah
      Jun 24, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 22, 2017
      Flipkart Customer Care's response       Order was cancelled from the customer end hence we cannot re-initiate the order and same informed to customer.
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        R
        Rohit Pandita
        from Delhi, Delhi
        May 20, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110017
        Website: Flipkart.com

        I ordered from your website my first mistake. Next is i paid extra money for guarnteed delivery on friday 19 may 2017 and your customer care guy called up and said he cant deliver bcz he has some work. Then i got sms saying my order is nt delivered bcz you cant contact me ( you have got guts to say this lie on my face) then i got sms that it ĺl be delivered on 20 may 2017 and i called agent he didnt called. I arranged callback but guys lack guts to call me saying we couldnt reach you.

        Take my words you guys are wasting your time bcz you are not even near to Amazon India when it comes to service.

        Get some life and let me know the status of my product.

        You are actually fraud.
        Jun 23, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        May 20, 2017
        Updated by Rohit Pandita         OD[protected]
        Verified Support
        May 22, 2017
        Flipkart Customer Care's response         The product has been delivered to customer post followup from our team hence issue stands resolved.
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          A
          Anjali Dev
          from Bengaluru, Karnataka
          May 20, 2017
          Resolved
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          Resolved

          Address: Kozhikode, Kerala
          Website: flipkart

          I purchase d swipe elite plus smart phone in Jan from flipkart, but i did not get the bill copy hard or soft. now i'am having a problem with my phone and for swipe support require bill copy and details of the same . So please provide the same. Name :- Anjali dev Contact No. [protected] IMEI No. [protected] [protected]
          please do consider this request and process it and please give me my orders invoice receipt
          with regards
          Anjali Dev
          Jun 21, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2017
          Flipkart Customer Care's response           We are sorry, we are unable to find any order details. We request you to get in touch with our toll free number [protected].
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            K
            Keerthana30
            from Chennai, Tamil Nadu
            May 20, 2017
            Resolved
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            Resolved

            Address: Coimbatore, Tamil Nadu, 641104
            Website: Consumer complaints

            Yesterday i have received an iphone.. I'm received and defective product from you.. Mic is not wroking.. I can't hear anything from rear end person.. I need an placement. Still i have 9dats replacement date.. But i can't do replacement.. Reply me soon.. Mobile getting over heat.. I need an response. My order id fmpp[protected].. I need an replacement
            Jun 23, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 20, 2017
            Flipkart Customer Care's response             Complaint taken up internally.
            Verified Support
            May 22, 2017
            Flipkart Customer Care's response             Customer confirmed that the issue is resolved when contacted.
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              F
              feliciana
              from Mumbai, Maharashtra
              May 20, 2017
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              Address: Mumbai City, Maharashtra, 400065

              My replaced handset fsm:mobejfth4c9z2yzr titled leeco le 2 (Grey, 32gb) under order id: od[protected] which was replaced is also defective. Please replace the handset once again or refund my money.
              Pl act immediately and confirm back immediately on my mobile. [protected]
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                P
                pawanpatil.rocks
                from Indore, Madhya Pradesh
                May 20, 2017
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                Address: Bangalore, Karnataka, 411008
                Website: www.flipkart.com

                I have ordered puma bag worth RS 1264.. through cash on delivery. But on he delivery date I paid money through phone pay.
                When delivery boy arrived at my house I was not present and my friend again paid through debit card.
                So I'm have paid two times for single order..
                Please give me my money back.
                My registered mobile number is
                [protected]
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                  K
                  Kingh_
                  from Mumbai, Maharashtra
                  May 20, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400059

                  For average salary earning people every rupee counts. A big gaint keeping feature like premium is ok but hampering other normal service so badly... I wanted to buy a watch for my sister, having birthday on 31th of this month, selected on from flipkart and loved it, really wanted to give that to little sister... When checked it was taking 10/12 days to deliver. If i order will come on 5th of next month damn. I checked that same watch on other sites but was exclusively available on flipkart. Disapponited with flipkart, all the other have quick delivery without being in prime or any king of membership... 'Why to pay more if i'm already buying from you' include everything in that...
                  Jun 24, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 21, 2017
                  Flipkart Customer Care's response                   Spoke to the customer, apologized for the inconvenience caused. Said the customer that we will take this as a feedback and make sure that it won't happen again. Closing the complaint from our side.
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                    P
                    prasad makare
                    from Mumbai, Maharashtra
                    May 20, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400104
                    Website: www.flipkart.com

                    I had purchased nova trimmer in 12th june 2017. And it is not working. And i
                    Unable to located the service centre.. Help with it...in some days warranty
                    Will be void.. Before it i need solution.. Otherwise i will registered
                    Compliant against nova company and flipkart also to keep such product on
                    There website and saying warranty of 1 year n all.
                    Jun 23, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 22, 2017
                    Flipkart Customer Care's response                     We're sorry to hear that you're facing issue with the above product and we understand that you want us to help you regarding the same. We regret to inform you as the product was delivered to you on June 12, 2016 it has crossed the seller's 10 days replacement period. We'd like to let you know that the product is covered under 1 Year warranty. You can get in touch with the brand or authorized service center and they'll be able to help you out in the case of any product related issues. The invoice for this product can be used to avail any service at the brand's authorized service centers within the warranty period. We request you to refer the service center details mentioned below: [protected]@novamarketing.in http://www.novamarketing.in/[protected] However service center may charge you for the services in case of any physical damage. We request you to kindly check service center nearby in your vicinity to avail service by the help of the link shared above.
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                      J
                      jasmeet rehan
                      from Faridkot, Punjab
                      May 20, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 143521
                      Website: www.flipkart.com

                      My name is jasmeet kaur from gurdaspur, punjab. I want to say that someone fraudly transaction money from my account via online order something in flipkart. I am also having transaction no which is [protected] which someone gave order of rs19, 999 on[protected]. And i also want to know which order is this of rs19, 999. I had also gave complaint in ssp headquarters in gurdaspur they also doing enquiry related to this. So if you are place this order then cancel it. I shall be very thankful to you.

                      Jasmeet kaur
                      Gurdaspur
                      M. No. [protected]
                      Jun 23, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 20, 2017
                      Flipkart Customer Care's response                       We are unable to find any order details. We request you to get in touch with our toll free number [protected] for more details.
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                        A
                        Ankur20051993
                        from Ahmedabad, Gujarat
                        May 20, 2017
                        Resolved
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                        Resolved

                        Address: 382418
                        Website: www.flipkart.com

                        As I was trying to make a purchase of redmi note 4 mobile but it denied to deliver to any place in gujarat, I had words with their customer representatives and they told that no seller is ready to deliver it in gujarat
                        so my quetion is that if other products including xiomi can be deliver to gujarat then why not redmi note 4.
                        I want clarification on that and xiomi is selling their product on flipkart then they should also have to take a note of that
                        Jun 21, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2017
                        Flipkart Customer Care's response                         We are unable to find any order details. We request you to get in touch with our toll free number [protected] for more details.
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                          M
                          Mayank_19in
                          from Gurgaon, Haryana
                          May 20, 2017
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: www.flipkart.com

                          I ordered suit from flipkart oder id od[protected] and gave 90inr for early delivery charges but i received products 2 days late and which i asked cutomer care for refund the money they said it not the policy.

                          So it's means you only charge fake amount on the name of early delivery. Really it's worst now days to purchase from flipkart.

                          Really very disappointment this time and cutomer care support is also not good they not ready to listen.

                          Login id:[protected]@gmail.com
                          Mobile number :[protected]
                          Jul 6, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 22, 2017
                          Flipkart Customer Care's response                           Spoke to the customer, apologized for the inconvenience caused. He had opted for next day delivery but the product was delivered to the customer on 20th May. But our customer support denied to credit Rs. 90 in his wallet. Asked the customer if I can cancel the return and refund Rs. 90 in his wallet, he said that he has already purchased from outside. Hence, closing the complaint. Feedback taken.
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                            S
                            Samir Kumar Basak
                            from Kharagpur, West Bengal
                            May 19, 2017
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                            Address: Kolkata, West Bengal, 700005
                            Website: www.consumercomplaints.in/new_complaint

                            Order no. OD[protected] DATED 30/04/2017
                            Delivered on[protected].

                            The winding nob for time adjustment broken. More so the time running slow .
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                              S
                              srinivas9001
                              from Ernakulam, Kerala
                              May 19, 2017
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                              Address: Chennai, Tamil Nadu, 044
                              Website: flipkart

                              MY mobile is problem but people not responding to take back, , , , i want refund

                              MY NUMBER [protected]
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                                B
                                Bibin sebs
                                May 19, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore Urban, Karnataka
                                Website: flipkart.com

                                This is my second order which is about to get cancelled. my primary phone number is not working and i had provided alternate number for the delivery gents to call however, no call from them and the address provided was located on the highway near TELK Angamaly, which any newbie could spot. These new kids want us to go to the place where they set shop and get collect it from them . Life has become too easy for them and customer service suffers . Amazon has no issue in delivering to my place and they dont even call when the come to deliver. Alas, if only mi starts to sell their phones in amazon. My tracking number is FMPP[protected] . I would appreciate if this message will make any difference.
                                Jun 21, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 21, 2017
                                Flipkart Customer Care's response                                 We will take this as a feedback and make sure it won't happen again in future. Closing the complaint from our side.
                                Jun 05, 2017
                                Updated by Bibin sebs                                 After the complaint they took effort to call mu wife and deliver the product. Thank you so much and I wish it hadn't come to a complaint to get things done
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                                  S
                                  sunny clifferd
                                  from Delhi, Delhi
                                  May 19, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560097
                                  Website: flipkart

                                  Hello why are you all playing with my money like this i ordered mid note 4 worth 12999 but i received micromax basic set worth 1999 and payments has been deducted from my account why are you all making our life's miserable. I am working as an hr business partner i will stop giving flipkart vouchers to my colleagues you all are fake and never tried to help me or console me regarding my order i will give police compliant if this does not get sorted out.
                                  Jun 27, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 25, 2017
                                  Flipkart Customer Care's response                                   The replacement has been approved for the mentioned complaint and it will be hand to hand replacement hence case stands resolved.
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                                    N
                                    nagakishore.karri
                                    from Hyderabad, Telangana
                                    May 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: 500090
                                    Website: www.flipkart.com

                                    I place an order in flipkart. Bought a red tape men's solid no show socks
                                    Color: black, white, grey in flipkart, that product delivered in[protected] yesterday i opened a product cover, i am shocked that delivered product is quite opposite from mentioned in the website product. Please send the described item (Red tape no show socks) on the website, i received a very bad product. Please return this item and send a product mentioned in website.
                                    Jun 22, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 22, 2017
                                    Flipkart Customer Care's response                                     We are sorry to know that you have received a different product. The seller has arranged a replacement for the item and it'll reach you by May 31, 2017 and the item originally delivered will be picked up on same date. Please keep the item along with accessories & tags ready for pickup as the wishmaster will not be able to complete the pickup in case any item is missing. Also, remember to collect the acknowledgment receipt once you hand over the product to the wishmaster. We want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience. Hope you'll understand.
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                                      V
                                      Varsha_
                                      May 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411061
                                      Website: India consumer complaints forum

                                      OD[protected]
                                      Wrong item was delivered on 5/19/17 hence I logged in flipkart for refund but was unable to do so because order status in track status was showing shipping. I paid 400 for wrong product. I immediately called customer care the said even they are unable to check why such happened. Humble request to solve this issue at the earliest & refund my money.
                                      Jun 23, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 22, 2017
                                      Flipkart Customer Care's response                                       Complaint taken up internally.
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                                        P
                                        Praceen Kumar
                                        from Delhi, Delhi
                                        May 19, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560034
                                        Website: Flipkart.com

                                        I bought Zebronics bluetooth speakers, I received the product with broken seal of woofer. Same day I raised a return request, they cancelled the request after a couple pf hours of accepting it. After that same thing twice happened and finally a guy came to collect the product but on a motorcycle and said I can't carry the product because I am on a bike, I'll come tomorrow to collect it. Next day some other guy came and saying I don't have the acknowledgement slip because of that I didn't give him product and later they cancelled the request with the reason of product mismatch. After that they again cancelled my return request thrice. Now I believe that they are just trying to pass their 10 days timeline because 8 days already passed. order Id - OD[protected]
                                        May 19, 2017
                                        Complaint marked as Resolved 
                                        Problem Solved
                                        Flipkart customer support has been notified about the posted complaint.
                                        May 19, 2017
                                        Updated by Praceen Kumar                                         Thank You and finally flipkart has taken back the product and in next couple of days i will have my refund. Once again Thank You.
                                        View replies
                                        Hello sir,
                                        My name is daler singh, i recently purchase a phone (oppo F3 ) through flipkart with the tracking id of FMPC[protected]
                                        (Oder id[protected]and i face heating issue in this phone so replace it with new phone with the tracking id FMPP[protected] and oder id OD[protected] and now am facing problem with handset due to the problem in display touch issue its not working properly as well as side lock key . For that requested to customer care for return but they rejected my request and they told me to vist service center for that problem but i got it today why i have to vist service center while i have option to return. Now, i want refund my money and take back your phone because i dont to keep it and am not happy with your service because of your cs helpline due to their non coopertaive behaviour. so please generate the return of the phone and give my money refund. and this rating belons to the phone efficency.

                                        Daler singh
                                        Mobi. [protected]
                                        Reply
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