Flipkart Complaints & Reviews

I have ordered a blue chevit xpose shoes but delivered black shoes. And in exchange policy, the exact size is not available that i want. But this flipkart company shows the shoes size in buying option but not delivering the same size and colour shoes that have been ordered. If this kind of cheating is done then i will never buy anything from this company.

Team

This is to inform you that I had purchased Samsung Galaxy ON 7 through flipkart dated 1st Feb 2017 (Order ID: OD[protected]. Yesterday, I was facing "touch issue" hence I visited the Samsung store. Initially they checked the handset and told me that there is issue with touch and some other part for which they opened a job sheet and told me that it will be repaired under warranty. In the evening, I got a call again from Samsung and they told me that it is a refurbished phone and they cannot repair it under warranty. I was quite surprised to hear the response.

I have never faced this type of issue which doing any online shopping through flipkart. In fact, I have always preferred to do the online shopping though flipkart since I had never faced any issue except for my last order.

Pls assist me with handset replacement else I will take this issue with relevant authorities.

Looking forward for a quick and favorable response.

Thanks & Regards
Pradeep Mehta
+[protected]

Kindly note my daughter rashmi remesh has ordered m n contour cream rs. 207 and l. A. Girl hd pro conce (Orange corrector), and paid through net bakcing rs. 799.00 on 30th april 2017.

But she has not received any order confirmation or track number to trace the order.

Kindly check and advise urgently.

On behalf of rashmi
Remesh

Hello flipcart,
I order redminote4 64gb mobile for me but you block my account without informing me. You also blocked many accounts of mine.in your terms and condition there are no any reson giving for account block, so why you blocked my flipcart account. If you continue this process of bolcking so many customers leave shoping from flipcart. My regitered mail id is [protected]@gmail.com

Dear team, i bought an i phone from flipkart on 7th feb 2017 but the usb charging cord which was delievered along with the handset is duplicate and the same is confirmed by the apple store.
Within 2 months of the purchase the usb has stoped charging the device.
Below are the details of the product for your perusal:
Handset/ vy34300/ apple [[protected]]
The same was not expected from a big company like flipkart.
Please look into the concern.
Thanks
Saurabh
[protected]

Respected sir,
I have ordered a micromax 102cm (40) full hd smart led tv through flipkart and received on 14 sep 2016. After delivering, one of the technician came for installation and demo on 15 sep 2016. During the demo we found the following issues
1. Picture quality was very poor it is not as full hd specification…2. The back lighting of led not lighting throughout the panel, maximum contrast is in center... Not in corners, it may harm eye side…3. Miracast also not working... Over all i was not satisfied so he (Technician) did not install and suggest me to return this product as per flipkart policy. I asked where is your job card? Then he told “i will submit the report to micromax/flipkart as we found”. After that i initiate the return request on 20th sep 2016 (Return id[protected] under seller's return policy and i received a mail from flipkart “ as part of the return, we will be scheduling technician visit and uninstallation. Your refund will be approved based on outcome of the technician visit and uninstallation” as well as a msg where mentioned the contact person of micromax service centre. I called to micromax service centre where they told “since item did not install and physically it is in good condition so no need any technician visit and uninstallation, flipkart pickup person will come and pickup your item for return”. I got msg; “dear customer your reference no…. Attended by our service centre” and then return request rejected. After this i made a call to flipkart and discuss whole drama then they initiate my return request and rejected again with same procedure…. This happened around nine times, but no action taken towards pickup/return, even micromax representatives also involve to resolve this and made lots of conversation through phone and mails to flipkart. During the conversation, flipkart representative misguiding, they said micromax representative did not send the recommendation as per return policy for return but micromax representative (Mr shailesh [protected]) told that i have submitted the recommendation for return. During another conversion they (Flipkart representative) told me to return time is over, sometime time told your method of payment was cod, sometime told micromax did not send any recommendation for return. This is case of misguiding and killing my valuable time. Tv still packed since 15th sep 2016. Several times i got these e-mail "crossed the seller's return policy i regret to inform you that currently, we will be unable to replace/refund the product as of now".

I humble request you to kindly justice with me. I got lots of stress, mental harassment and killed my valuable time after purchasing this tv from flipkart.

/gajendra

Dr. Gajendra k. Vishwakarma
Assistant professor
Department of applied mathematics
Indian institute of technology (Ism) dhanbad
India - 826004
Mob. No: +91-[protected]
E-mail: [protected]@gmail.com

I have registered compaint with them a few times. They themselves dont know how to solve it. One customer care executive is saying i am not eligible for the offer. Another one is saying we have escalated the issue.. I had ordered swipe elite sense 28th april 2k17. It had an offer of 300 rs cashback if ordered between 28th to 30th midnight i have ordered it on 9:47 of that night. And the executive is saying that it was available only for budget handset. Swipe elite sense is a budget handset. And i have a screenshot of the page with the offer. I am attaching it below. It has been three days.. And the customer care service of flipkart is much poor than other competing ecommerce site. Email [protected]@gmail.com

I have purchased a watch IIK collection of black lxury analog watch for men, and it has been complaint .The watch purchased on 10th April 2017.

Please resolve the issue immediate as possible
Order confirmation OD[protected]

Details
Vahid Mavungal
Neerkunnam
vandanam PO
Alappuzha
Ph: [protected]

I have purchased oppo f1s mobile on 21 of april 2017. There is some restart problem and running app issues. According to complain to flipkart a mobile engineer come and checked mobile he got fault in mobile. He said within 3days i will get new phone. After complaining a no. Of time flipkart executive are saying. Mobile engineer had not updated that mobile status. I have called to engineer he gave me a slip in that all reports was mention that fault in mobile. Now i have done no. Of call to flipkart but they are only saying wait for some tym.
They not agree to return nor refund

I recieved this product on 23rd september, 2016 for my dad. At starting it was working quite properly but after sometime it's touch got out of order. Sometimes it works and sometimes not. It does not even respond to when i touch on its screen and it starts doing operations automatically and when someone calls on it, it does not ring on one sim and it just vibrates so it also creates a great difficulty for my dad. So please give attention to my problem and get this set repaired as soon as possible by sending your workers and repair that cell phone or exchange with it a new one.

I purchased a Vu led tv 32 inch delivered to me on 29th april, the quality of the product is not good colors, brightness etc are very different in looking seems like its defective, & now flipkart executive is saying return is not possible, here I would like to mention that flipkart not advertised this policy clearly, on website its mentioned in such a manner that its not giving clear message to the customer that return is not possible, its mentioned somewhere on site but in such a manner that customer has to make some extra efforts to find it, though its mentioned in bold at several palaces FREE & EASY RETURN along with this somewhere on the sites its saying return is possible, I have given screenshots above which indicates that return is possible, why there is return tab on mobile app when return is not possible at all if return is not possible & if flipkart don't wants to misguide there customers there should be tab like "Request Technician Visit" like this, there are several such things which is like a trap on flipkart website & on app .

Now flipkart is keeping things hidden or in such a manner so that he can make customer fools & on after delivering wrong substandard products they are saying that's return is not in our policy.

I have to raise this matter in consumer court if flipkart didn't provide the refund to me for my that purchase. Even on customer care when I talked with representatives they are continuously saying that seniors are not available, they are not even wants to arrange call back from seniors, you are saying that your customer service is 24X7 then why seniors are not available if someone is not satisfied with the response given by junior representative, if in rare situation if senior is not available why you can not arrange call backs, after taking money now flipkart does not want to hear anything from the customers.

Regards

Suneet Jain.

Order ID
OD[protected]

I am waiting for a long time still the refund is not showing completed it showing Intiated please refund fast i ll take legal action against you

Maine Lenova k6 power mobile 3 din pahle flipkart SE parchse kiya hai

Mobile ka tuch kharab hai.
Hang ho raha hai
Charger heat Mar raha hai
Flipkart me technician 2 baar format kar

gya phir bhi problam aa rahi hai

Mobile change kare yaa amount refund

kare sahi ans nahi mil raha please

Tarun Lalwani

[protected]

Return

Refund

Complain on flipkart. Order id: od[protected] amount paid 7, 350 dated 17th april. Item : mobile phone samsung j2 i received a faulty product and instantly i raised the return request but till now no action is taken. Till now it is showing that "your request is being processed". Flipkart call centre confirmed me that their engineer will visit to look on my mobile but nobody called me yet. Now i want full refund, no more product from flipkart.

Dear, sir
I have purchased a sansui horijon from flipcart and i have issue so many with this, so suudenly i have complained, and have a replacement but still having same issue.receiving courier i have suddenly complain, even i have purchased a new one and i have not used this then why i have go service center, still i have gone to the servicing center and have informed mic issue but problem not resolved.they have taken 12 -15 days time to repair.so humbly request whether i have pay for new then why i have wait for repair one.so its a humbly request for newone othherwise refund amont.still i have conversion but flipcart team harshment me.please be resolve my problem
Regards
Jamuna
Mob-[protected]

Hi, I have bought Lenovo VIBE P1M mobile from Flikpart June 2016 and it is still under warrant till june 2017.

My mobile is not getting charged (infact charging slowly some 5% charging takes whole night) from last 2 months. As mobile is in still warranty, i went to Lenovo service provider today (Mobi Quest, KPHB colony, Hyderabad).

When they checked the device without opening that device, they are saying that device is little bit bend (Normal user like me cant understand that it was bend) so it doesn't comes under warranty and they rejected it by further saying if you want to repair it it takes minimum of 850 Rs and in addition to that they are saying there are chances of getting device got dead if they open it and for that they are not responsible.

I amazed when they said mobile was bend and hence it doesnt comes under warranty. When i bought mobile from flipkart, that mobile is like that only (as an end user or customer i mostly check mobile working fine or not with all given features, how can i know mobile was slightly bend and all that and which customer checks that one, do i aware of mobile design?)

So i'm writing this to flipkart how should i tackle this. It has been 10 months i bought this mobile and now i am unable to charge the battery and use it, To whom should i blame? Flipkart for giving slightly bend mobile or Lenovo who tried to unwarrant the device by means of giving silly reasons. I observed almost all the customers came to lenovo Service centre are told these silly reasons and rejecting their warranty. Many customer got in to verbal fight with Lenovo service provider. i have taken written letter from Lenovo service provider asking them to write the reason why they rejected warranty and i am attaching the same for your reference.

Service provider executive name : Mounica

Please reply on this asap

Thanks,
Sumeeth

I have ordered samsung galaxy on nxt (Od[protected] on 10/04/17. Item i have received has battery issue (Battery drains so fast), contact customer care for return but there is not return policy. I gone for replacement & received the material on 25/04/2017. Now the 2nd product has also same problem battery issue (Battery drains so fast), now they are saying to contact service center only, why i shall contact service center with new mobile phone of 04 days? They are not taking complaints nor helping only showing policies. I have paid 15800.00. (Emi) + 15 days harassment but still did not get resolution with a good items.

If i have to go to service centre with new mobile phone of 04 days then what is the reason to buy new phone. Its a common humanity

I want refund or only exchange with some another model of samsung

Kindly help me regarding this.

Kindly activate my account-
Hello sir/Mam...
M ur one of d customer who used to shop maximum from flipkart but today I was not happy wd d service provided by u as m unable to sign in into my account...
My [protected]@gmail.com...
Today I recived my order..
Wd order Id-OD[protected]...n tracking Id-FMPC[protected]..
kindly activate my account as I have to made return for d one shoe that I have ordered out of two...plz help...as m unable to sign into my account...I hv Placed an order from ds email account n now m unable to sign in...kindly check as I hv to place a return for d one shoe that I hav ordered out of two...
Regards
Nikita

Flipkart service centre and folks in that are playing game with us since last 10 days. Had purchased an AC on 9th and get installed on 10th April 2017.

Worked for few days and after that it's cooling get off, came to know after 15 days. Had raised to the service centre and they refused to help and asked to contact product company service centre.

Product company technician had came and found that its due to incorrect installation gas has evaporated thru leakage and refused to repair and asked to contact flipkart service Centre only.

Last 10 days suffering to get repaired and none of them are ready to repair just lifting here and there.

Sir, i have recd. On 24/04/2017 in after noon. Under the impression of suitable for operation of 4g but found it is not suitable for same. It is requested to you kindly replace it with 4g support any same or higher rates mobile i accepting if any different arise. Thanks for your cooperation