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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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P
pavan.srs4
May 10, 2017
Resolved
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Resolved

Address: 560001

Hi the phone was ordered by my friend manjunath. Nagesh in which it was mentioned that the we would get cash back of rs 1700 which is not yet recieved through citi bank. Please let me know when we recive it. It was orderd on sept or dec but still not yet recived. Its been verifed through citi bank that cash back is not yet credited. Do let me know what is the next procedure to get the csh back amount for th order been placed
May 19, 2017
Complaint marked as Resolved 
They has sent the cash back to citibank. I have verifed it
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Flipkart Customer Care's response
Spoke to the customer apologized for the issue informed the customer that the cash back of Rs. 1650 has been processed and completed from our end and for any issue, they have to get in touch with back hence closing case.
May 16, 2017
Updated by pavan.srs4
Thank you Flipkart for your quick response. I will verify it from citi bank
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    B
    bhand13
    from Gurgaon, Haryana
    May 10, 2017
    Resolved
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    Resolved

    Address: Hooghly, West Bengal, 712702

    Same address with same pin code my previous order vaccumn cleaner delivered. Then how pin card mismatched for my order stbiliser. The product is so urgent
    Order id OD[protected]
    Microtec EM4170D voltage stabiliser
    schedule date for delivery 07/05/2017 to 09/05/2017
    After confirm during delivery time cancelled order due to wrong clause. After that customer support not give proper clarification
    Jun 11, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 11, 2017
    Flipkart Customer Care's response
    Order was canceled as the customer gave the pin code which is not serviceable for the product delivery from the seller end hence same has been informed but customer told will go to consumer court hence closing case
    Website : www.flipkart.com
    I have purchased a Lenovo Yoga Tab 3 10.1 inches and when i was ordering it online it was mentioned as voice calls are available and when i received the product voice calls are not available, i want to file a complaint on flipkart and also the seller for cheating the customers.
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      A
      ankit.jain818
      from Gurgaon, Haryana
      May 10, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 2010104

      I ordered united colors of benetton waistcoat through flipkart and they sent me ;single of benetton'. On calling customer care first they refuse for exchange after escalating issue they said okay they will send ucb waistcoat. But again i received fake product

      Nowadays to make more profit big e-commerce companies promoting fake and duplicate products to sell on their portal.in this legacy flipkart seems too join hands with fake and duplicat sellers. I ordered united colors of benetoon waistcoat through flipkart and was very happy to get it delivered. I almost cry when i opened the package, i found brand name 'single beneton' over waistcoat which truely seems the duplicate one. I immediately called customer care and kep them informed about it, instead of helping me they said they can only refund my money (I think they ask this intentionally). On saying 'i will esclate this on higher level he transfered call to some senior executive. As with his name 'senior executive' he seems senior with his words, trying to play wth words and sentences, i clearly state him please mention on service request that i recieved fake product m he said sir product is worng not fake. And after long conversation he agreed for exchange this fake product with genuine one. And today as well i felt cheated when i recieved 'single bentoon' again.

      I request your team to look into this, and help me to file some legal complaint against them. I am trying to connect with ucb legal team as well in this regard

      Ankit jain

      [protected]
      +2 photos
      Jul 1, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      May 11, 2017
      Updated by ankit.jain818
      Waiting to get connected by flipkart
      May 12, 2017
      Updated by ankit.jain818
      Still no one contact me
      May 12, 2017
      Updated by ankit.jain818
      Just got a call from flipkart, And may be they using fake cellphones as well. Voice is not coming through voice is all distorted. Or may be it's intentionally . Next time please call with genuine cell phones and network
      May 15, 2017
      Updated by ankit.jain818
      Hi Team, Stil issue is not resolved and tehy are not bothered to call me for the issue
      Verified Support
      May 18, 2017
      Flipkart Customer Care's response
      We have contacted the customer, customer stated that there are scratches on the phone and battery issue. He said that service center said that it is a used product. Hence, said the customer to get Jobsheet from the service center.
      Verified Support
      May 18, 2017
      Flipkart Customer Care's response
      Sorry for the wrong update... We have asked the customer to provide us the screenshot.
      Verified Support
      May 31, 2017
      Flipkart Customer Care's response
      Product is original, style Benetton is a sub-branding in Benetton.
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        H
        Harmya Puthiyoth
        from Ernakulam, Kerala
        May 9, 2017
        Resolved
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        Resolved

        Lenovo k5 vibe defective piece

        Hi,
        Ordered lenovo vibe 5 from flipkart. Received a faulty piece. The device is over heating even after very minimal use. That is even with a single call of 5 minutes or browsing a few pages. I have not installed any new app.. Not even have inserted memory card. Contacted flipkart customer care multiple times and did all the trouble shooting methods provided from them. Now flipkart care asking to contact brand. I need a refund for...
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        P
        Panchanand Kumar
        from Raha, Assam
        May 9, 2017
        Resolved
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        Resolved

        Website: www.flipcart.com

        I have ordered for the panasonic eluga i2 battery model no. Klb210n340 but when i opened the packet i received model no. Cpsp2500aa battery which is not fit for my mobile. My ordered id is od[protected]. Please send me the battery of model no. Klb210n340 battery as soon as possible.
        I will be very thankful to you.
        My contact no. Is [protected]
        Jun 20, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 20, 2017
        Flipkart Customer Care's response
        The customer has raised an online return request and the replacement product has been delivered on 18th May to customer and issue is resolved.
        Would like to state the flipkart has not delivered my order in spite of repeated follow ups...Very poor response...
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          G
          Goldy Lee
          from Bhilwara, Rajasthan
          May 9, 2017
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          Address: Pali, Rajasthan, 306902
          Website: www.flipkart.com

          I have received incomplete product (Star X 40 kg home gym combo with 8 in 1 bench gym) please provide complete product other vise return this incomplete product my order id no[protected]
          please help me

          thank you
          regard: Ravnish kr Nim
          +[protected]
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            N
            neethu bangalore
            from Mumbai, Maharashtra
            May 9, 2017
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400028
            Website: Flipkart

            Flipkart is lying to me about my phone technical evaluation for a product replacement of my Lenovo k5 note vibe phone.
            The phone is faulty and I requested a replacement which was checked by a technical evaluator from Jeeves.

            I confirmed and recorded the call of their technical partner Jeeves that my phone is faulty. When I asked Flipkart about replacement status.. Flipkart is lying.

            Flipkart said my technical evaluation reads " issue resolved and customer is happy"
            I have it on recording.
            Jun 15, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 15, 2017
            Flipkart Customer Care's response
            Hi Team,
            We are unable to find order detail or register contact number for given complaint.
            We request you to get in touch with our customer care team on below detail.
            We're available 24 hours a day.
            [protected] or[protected]
            Email :- [protected]@flipkart.com
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              A
              ABHIJITH AV
              from Palghat, Kerala
              May 9, 2017
              Resolved
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              Resolved

              SIR I HAVE ORDERD FOR A FLIP COVER ( https://www.flipkart.com/kofy-flip-cover-samsung-galaxy-j3-pro/p/itmes68zrxz9ept... AND THEY PROVIDED ME WITH A TRANSPARENT BACK COVER OF RUPEES 315
              Jun 27, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 22, 2017
              Flipkart Customer Care's response
              Hi Team,
              We are unable to find order detail or register contact number for given complaint.
              We request you to get in touch with our customer care team on below detail.
              We're available 24 hours a day.
              [protected] or[protected]
              Email :- [protected]@flipkart.com
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                K
                Kavitamil
                from Chennai, Tamil Nadu
                May 9, 2017
                Resolved
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                Resolved

                Address: Tirupur, Tamil Nadu, 642126

                As i was order ambrane 1310 model 13000mah power bank also i received last saturday,. Power bank not charge even 2 or more hours if it is in charing. I think the battery back is not good so i want to replace power back. Even that upper cover not remove after received from courier man, start checking 1put one hour charged but after charger removed the power bank is not on, but if the power bank is in charging that indication light was glowing.. For reference order number given od[protected].. Kindly acknowledge the same.. By kavin.
                Jun 11, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 11, 2017
                Flipkart Customer Care's response
                The replacement of the product has been approved and gave the replacement TAT hence closing case
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                  B
                  Bhaskar R
                  from Vadlapudi, Andhra Pradesh
                  May 9, 2017
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                  Address: Bangalore Rural, Karnataka, 561203

                  I have selected emi option and made payment by my credit card to buy a mobile seeing no cost emi.

                  Flipkart attracting the customer advertising no cost emi but at the time of payment even though if we have selected emi option has not been done. It is ridiculous, worst service that i have ever got..

                  Contact : [protected]
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                    K
                    Kharadepranav558
                    from Mumbai, Maharashtra
                    May 9, 2017
                    Resolved
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                    Resolved

                    Address: 410218
                    Website: Flipkart.com

                    I ordered A dslr Camera naming canon 1300d from flipkart but instead of sending the camera they have sended me someone else product they have sent me pair of new formal shoes and i have paid 22k to the seller and the seller has sent me formal shoes which is not worth with the money which i have paid to them And The Flipkart official are telling me that the courier has confirmed that the iteam is succesfully delivered with the product intact in it but the delivery boy gave me the flipkart box and i was unknown of wrong product and also the main thing the delivery boy did not took my signature he gave the box and took the money and he gone from my door .please if any help is possible for getting my product back please contact me
                    [protected]@gmail.com
                    Phone no :- [protected]
                    +3 photos
                    Jun 20, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    May 15, 2017
                    Updated by Kharadepranav558
                    Consumet court still I have not got my product back
                    Verified Support
                    May 20, 2017
                    Flipkart Customer Care's response
                    Complaint taken up internally.
                    Verified Support
                    Jun 20, 2017
                    Flipkart Customer Care's response
                    The product has been picked up and refund is processed for the same hence case stands resolved.
                    I received the product from FLIPKART on, but within same day software problems started. UI has stopped working is a message, which suddenly appears on screen and phone stops working. It happens many times a day. There is no return money policy, only replacement of same product, in flipkart option, and it is not clearly specified.
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                      A
                      addy_bhat
                      from Behror, Rajasthan
                      May 9, 2017
                      Resolved
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                      Resolved

                      Address: 122018
                      Website: www.flipkart.com

                      I purchased a power bank from flipkart. I recieved a used product which has scratches on it. When i asked for a replacement, they are saying we cannot replace this product. Though, they are saying to refund the money. But then if i have to purchase that item again it will cost me 200 more. Thats totally unfair.
                      Oct 26, 2018
                      Complaint marked as Resolved 
                      resolved with new product
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                        A
                        Abhijeet_27
                        from Rajkot, Gujarat
                        May 9, 2017
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat, 380051
                        Website: www.flipkart.com

                        I want to buy a new and after selecting a phone, was looking at the exchange offer, i have htc one m7 and my imei number it shows me an error, "entered imei number doesn't belong to the brand and model".

                        When i checked in other imei check online website it shows me all the correct details of the phone.

                        I have attached both the screen shot.

                        Please revert asap.

                        Thanks,
                        Abhijeet
                        +3 photos
                        Jun 20, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2017
                        Flipkart Customer Care's response
                        Hi Team,
                        We are unable to find order detail or register contact number for given complaint.
                        We request you to get in touch with our customer care team on below detail.
                        We're available 24 hours a day.
                        [protected] or[protected]
                        Email :- [protected]@flipkart.com
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                          M
                          manish pillai
                          from Mysore, Karnataka
                          May 9, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560037
                          Website: flipkart.com

                          I feel cheated by flipkart services and to top it off they are not responding to my return request. Recently i order 3 products from flipkart under the offer 50% for 3 product service when i actually wanted a running shoe. So instead of buying a shoe of 1k i brought puma shoe and 2 other product (Over - priced floater + tshirt) for 1.4k as the offer seemed good. I knew i was cheated when i got cancellation of order of shoes just after the floater and tshirt was delivered. I received the floater and tshirt under the belief that it is getting delayed as i received the message of its shippment. They waited for me to take delivery of other 2 products and then send out order cancellation. But now the tshirt i ordered is size l and tshirt delivered was size s or less. I had requested return of the tshirt but just received a message saying unable to contact me, so i have to call them. When i call them no customer care picks up the phone and it says they will call back and yes u are correct.. No call back..

                          O now what i want is refund of my money.
                          Order placed using mobile number [protected]. Product is venus tshirt.
                          Jun 12, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          May 09, 2017
                          Updated by manish pillai
                          correction on product :Product is Vector X printed Men's V neck purple T shirt .
                          Verified Support
                          May 12, 2017
                          Flipkart Customer Care's response
                          The request for the refund has been approved and it is completed as interacted with the customer and communicated same.
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                            A
                            Ajay Polineni
                            from bangalore, Karnataka
                            May 9, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560036
                            Website: www.flipkart.com

                            Why you flipkart are bluffing customers by selling default mobiles really don't know?
                            After selling there is no response from the people whom they have to serve.

                            I brought lenovo k6 power in march end, from then am facing issues with this mobile. No proper hearing, microphone isdued. I took it to the service centre in bangalore for fixing the issues, for sure am saying these people from don't to register issues also, after giving for couple of times the problems had not solved.
                            My simple word what shud i do with this default mobile, n what is need of spending money for getting mobile by flipkart, i want a proper justice in term my money value.
                            Jun 23, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 20, 2017
                            Flipkart Customer Care's response
                            As customer complained regarding the earphone hence there amount was issued to buy new earphone but customer was again asking for the extra amount and wanted to return the hence request was denied and redirected to brand.
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                              S
                              Shubham Kaku
                              from Allahabad, Uttar Pradesh
                              May 9, 2017
                              Resolved
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                              Resolved

                              Address: Yamuna Nagar, Haryana, 135001
                              Website: flipkart

                              Sir as i order the lehnga choli but i did not get the same design lehnga choli what i ordered sir what is the benefit of image that you show? Your company is playing with the trust of customer.!
                              As i want to file a case against you in consumer court or any other court who deal in online fraud
                              But firstly i think i shoud clear the complain with you
                              And now i am waiting for your response
                              +1 photos
                              Jun 21, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              May 09, 2017
                              Updated by Shubham Kaku
                              no response about product
                              Verified Support
                              May 20, 2017
                              Flipkart Customer Care's response
                              Hi Team,
                              We are unable to find order detail or register contact number for given complaint.
                              We request you to get in touch with our customer care team on below detail.
                              We're available 24 hours a day.
                              [protected] or[protected]
                              Email :- [protected]@flipkart.com
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                                K
                                Keshav1994
                                from Noida, Uttar Pradesh
                                May 9, 2017
                                Resolved
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                                Resolved

                                Address: 560103
                                Website: www.flipkart.com

                                Hi team,

                                I ordered a product on 21sh of april, 2017 which was supposed to be delivered on 24th of april 2017 but it has not yet been delivered even after 14 days. Every time i contact customer care they said it will be delivered by today.

                                Today, i got the message that the product has been cancelled. Since the payment was done on emi via credit card. So i will have to pay the bank interest for no reason.

                                So, i want the full refund back along with the bank interest plus the compensation as soon as possible.

                                Order id — od[protected]

                                Thanks and regards,

                                Keshav kumar
                                +91 [protected]
                                Jun 11, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 11, 2017
                                Flipkart Customer Care's response
                                Our team interacted with the customer and informed as the order is cancelled we cant take the request to pay the interest charges as we only process the refund amount and same has been communicated to customer.
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                                  A
                                  ajay2692
                                  from Mumbai, Maharashtra
                                  May 8, 2017
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 421605

                                  Mobile ordered and cover..
                                  Cover delivered to my address but mobile its telling out of delivery area...
                                  Ame courier service
                                  I told i will collect from kalyan hub..
                                  The product was near to my place
                                  But replied that cant happen...
                                  Pathetic courier and product not easily available redmi note 4 always out of stock...
                                  I want the product i[censored] cant deliver why you took the order in first place??
                                  Very disappointed with customer care and flipkart
                                  +1 photos
                                  Jun 11, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 11, 2017
                                  Flipkart Customer Care's response
                                  Product has been delivered to customer and same is reflecting in our system and the case stands closed.
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                                    S
                                    shadaan786
                                    from Mumbai, Maharashtra
                                    May 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bijnor, Uttar Pradesh, 246761
                                    Website: WWW.FLIPKART.COM

                                    Flipkart i had tried you to contact many times but what i get is the thing that your all customer exceutives are always busy and i had never get to be connected with anyone from flipkart team...
                                    Actually i just bought a mi 5 handset of xiomi india company but it automatically just go on fastboot mode and i had tried many times to resolve this problem but nothinng happens... I also get connect with mi service center moradabad but there they told me that handset is having a problem in its motherboard... So they ask me for the bill to admit my handset for the service...

                                    Flipkart i had lost my bill and forget my i. D from which i had ordered my handset so i just need my duplicate bill

                                    Please help me to arrange the duplicate bill of my handset anyhow

                                    My handset name is mi 5 gold 32gb
                                    Its imie1:[protected]
                                    Its manufacturing date is june 2016

                                    My contact is [protected]

                                    Please flipkart help me
                                    Jun 18, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 17, 2017
                                    Flipkart Customer Care's response
                                    Customer asked us to provide the invoice and we have provided the invoice. Hence, closing the complaint from our side.
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                                      V
                                      Vikas Roshan
                                      from Sagar, Madhya Pradesh
                                      May 8, 2017
                                      Resolved
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                                      Resolved

                                      Address: Jabalpur, Madhya Pradesh, 482002
                                      Website: Flipkart

                                      Complaints about shoes I have ordered shoes of solamon company, who orders id is od[protected] and the shoes which get are of other company which is reebok and they are damaged to are so many times I make an online complaint regarding this matter but I don't get any response or any help form you I am very old customer still i am treating like this and not getting help from you so it's my request to resolve my problem by refund my money .
                                      Jun 23, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 20, 2017
                                      Flipkart Customer Care's response
                                      We'd like to let you know that your recent return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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