Flipkart — Poor customer service and product not delivered

Flipkart — Poor customer service and product not delivered

H Humaiz0007 Oct 26, 2020

Hello, I had ordered iphone 11 pro on 18 Oct 2020. Which was reached by my nearest hub on 21 oct . First delivery attempt was made and the delivery agent refused to drop my package at my home, I tried to contact flipkart but they haven't resolved my issue . They kept denying and holding my status of complaint . I tried to contact customer service over chat but they aren't replying to any of my questions . I seek action against their courier service which is if checked on google in kashmir is below 3 . It's not the first time customers have faced issues. They have very rude and negligent behaviour towards the customers . Best regards Humaiz Srinagar, Kashmir Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Oct 26, 2020 Updated by Humaiz0007 Flipkart's C grade courier service . Verified Support Oct 27, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We would like to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon Oct 27, 2020 Updated by Humaiz0007 Order ID - OD[protected] I've suffered alot cause of your poor courier service . My product should be delivery within 2 days . It had reached Srinagar on 21 October and yet not delivery. My address is 4 km away from your courier office in Srinagar. Never faced such from any e-sellar like Amazon, snapdeal or bewakoof. Really was a mistake choosing flipkart .
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