[Resolved] Flipkart — product not delivered and pressure to cancel order

sachingiri.bca

from Patna, Bihar

Address:

Bangalore, 844503

I have booked a onida fully automatic top load washing machine from flipkart. Order no od[protected]

After 20 days onida guy from flipkart call us and said that please cancel your order, we will not deliver.
I have already paid my money before a month and still waiting for my product. They are harassing and not picking call and not giving proper response.

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Jan 31, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2019

Flipkart Customer Care's response We will revert on it.

Oct 29, 2019

Updated by sachingiri.bca No update after 2nd month also . Cheating to customers .

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi,

Order id - OD[protected]

We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

We are sorry to let you know that your order for the product Onida 6.2 kg Fully Automatic Top Load Grey has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order.

However, the seller has completed the refund on 27 Nov 2019 and it should be reflecting in credit card by 09 Dec 2019.

Transaction reference number - CS[protected]

As a goodwill gesture, an amount of Rs.900/- has been added to the Gift Card section of your Flipkart account. You can check the balance and validity of your Gift Cards here: http://fkrt.it/6jBxorNN

Your kind understanding is appreciated.