[Resolved]  Flipkart — product not delivered and rescheduled delivery date 2nd time

Website: Flipkart

I have ordered (Prepaid) a product (Od[protected] on flipkart on 19th feb the promise date was 25th n 26th feb and in app it’s showing totally different time it’s 31 dec and january dates in app for product status, and they rescheduled the delivery date to 3 march i have spoke with almost 5 customer care persons mujafer, aditya, suraj, the first two names i forgot, they aditya whom i spoke with on 3rd of march at 1:40pm he’s assured me that the product will delivered end of the day by 7:30pm but when i called again to customer person at 6:30pm he’s telling that i have to wait for till 5th of march. Cmon i gifted it for some one on special date and they till now not delivered and they delivered other products before this product on time on same address. I really have an trust on flipkart i prefer to choose to flipkart other then other online shopping websites but i wasn’t expected this kind of service from flipkart. If you people really give a value for customers please give reply here so that other people can see how trustworthy is flipkart if not given any reply or solutions for my issue then you have proved that you aren’t mean to that.
+2 photos
Was this information helpful?
No (0)
Yes (5)
Apr 19, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 26, 2018
Flipkart Customer Care's response
Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on March 07, 2018. Also, the customer has confirmed the installation and demo is completed. Hence, closing the complaint from our end.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    47068
    Pending
    0
    Resolved
    25480
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information