Flipkart Complaints & Reviews

I have ordered multiple items on 16th of feb which was under a offer. And on that day the order was confirmed as well and it was showing that it will be delivered by 20th feb. On 19th morning i had a word with customer care and they confirmed that it will be delivered by 20th. Bt in the evening i received a mail that the order was cancelled. I called customer care bt they are not helping. As per them products are not available bt it is still being sold in Flipkart in a revised price. And now they are asking to reorder the items. Bt if i order i have to pay extra, why should i do that, what was my fault. I was waiting for the delivery as the items were urgently required. I didn't ordered from any other website as i have already invested the money in Flipkart. Please help. My order Id is 0D[protected] and 0D[protected]

Last time i had ordered 2 quantity of signoware bag along with 4 container.. But i got only 1 quantity of the bag and also i got different product one of the worst product an am open that package in front of the deliver boy that time only am not ready to take that package but that only ask me take that package and call costumer care executive.. Really am unhappy with the flipkart
This is the 2nd time am facing the problem with flipkart
Simply i had loss my time and money

Flipkart is making fool peoples, they are mentioned peize greater than mrp.this is not frst time...every time I see the prize of wall clocks of ajanta and oriva they show higher prize greater tha MRP nd making people fool...I request u to take strong acti on flipkart ..who is totally a wrong onilnr shop company...I search a lot of wall clock...they have mentioned higher prizes greater than mrp..this is daily occur not on a single day..

I have ordered the e traders tent for 4 person about 20 days ago (2 feb friday)
I received wrong product after that i talked with customer care executive and he said product is available and it will be replaced and delivered very soon as per my request.
I have received something horrible product completely unhygienic that too after so many days. It may be infected. And now because of flipkarts mistakes i have to cancel my trip. I have paid money for it already.
Their senior customer care executive said that only refund option is available as product is out of stock and still im able to find same product on site.
Now i don't want refund as flipkart have used my money for so many days. I want same product.
Plz help me regarding this...

I have ordered a hardisk from flipkart of 2tb which is about 2999 rs i was at collage my mother took di order but when we open there is watch in that parcel please provide me with refund i have collected money very hardly sir plzzz help me i vaery sad for this plzzzz contact me and provide me with refund i will be very thankfull to u aur please provide me ur contact soo i can call u

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly
Email address : dips. [protected]@gmail.com

Refer to above product, i am purchase through hdfc credit card on emi for the 9 month with no interest as offer. Total cost was rs, 11, 044. Now payment in my credit card deducted rs. 1300 which is total rs.11700.

Please check your end & refund all excess charges & correct in future emi charges.

If not any response we will be complaint cusumer forum.

Please do the needful.

Thanks,
Nishant dubey

In[protected].
Palvi maidam
Sir ye order 14 feb. 2018 kiya tha or ye order sir 17 feb. 2018 ko delverd hona tha or unhoney bola ki address m issue aaya hai mainey phlh bhi iss adders se hi mangvata hu aisa koi issues nhi aaya aaj jo palvi m. N pro.
Ko soul nhi kiya daily 2 business days bola jata hai lekin delivery nhi karva rhey.

I ordered yamaha psr e-263 psr-e263 digital portable keyboard (61 keys)
On thu, jan 18th '18 1:01 am and received it on 31st jan 2018 after two postoned dates. The packaging was damaged and adapter for the product is not from yamaha. I requested for return and refund of the product, which flipkart accepted it but today is 20th of jan and the product has not been picked so no refund. Not a single message or call for pickup has been created.
Every time on promised date of pick up the return is cancelled and i have to call flipkart customer care for re-initiating return.in this past 20 days i got numerous ivr calls from flipkart saying they could not pick the product and make to choose different pick up date. Now the promising date is 26th jan 2018. I have initiated return probably 6 times already. I have attached the invoice. There is one funny scrrenshot i am sharing in this receive. Please entertain yourself by finding what is wrong with the screenshot. I want my refund and return the product.
Please help me.

My order id is-od[protected]

I bought moto x4 from flipkart, during the time of purchase it was not mentioned anywhere that it didnot have casting feature enabled and i bought that after using for one day there was a personal hotspot error then raised the complaint but phone didnot got replaced by flipkart again casting issue still they didnot replaced. I really dont want such type of product

I have brought an lenovo k8 plus 4 gb variant mobile from the flipkart by being in poland to my friends house in delhi so that he can bring that to me so he received the product i haven't opened it because it wasn't for him and brought it to poland after opening it i got tot know that they have sent the 3 gb variant then i have raised an issue in the website told the whole story and asked for the balance amount for the lower amount variant from the original amount paid to put into my bank account because i am unable to come and get the replacement in spite of telling all those things again they sent the replacement and there no mobile to replace i am again raised issue an said the same old story then also they have sent the replacement like it happened thrice and now they have stopped answering my mails and complaints. What i am suggesting is i need my balance amount that they have to pay to me for the 4 gb variant that i have paid. I am attaching the basic information and still have all the mails which have they replied. And my name is sai kiran reddy please help me out to solve this issue. Thank you

Don't know why your system detect me as a defaulter but honestly as from poor family! For that! Please unblock my account as soon as possible! I also promise you never happen in future again! Please give me one chance for move own!
The funds remaining in my account is the salary of mine one month so very hard to survive without flipkart wallet! Please as an aplogy from poor person! God knows very well! And he is watching unfair with poor people! Please unblock my account!
Flipkart [protected]@gmail.com

I have ordered my Red MI 5A (GRAY 16GB) mobile phone from flipkart on 08-Feb-2018. And you have shared the confirmation as well to delivered this product by 14-Feb-2018.

Later, You did notify me that you will delivered it by 11-Feb-2018 which was before the expected delivery date. But somehow your delivery boy didn't delivered it to me and update as status as Delivered.

I ordered this product after so many attempts in your weekly Red MI 5A sale but you guys are just happy by making your customer fool. Is this your policy to providing the services to your customer and being a No.1 brand in market?

(On 12-Feb-2018)Additionally now i just want to let you know that your delivery boy whose telling his name as DIVESH, is calling us and offering Rs.1000 to take my complaint back.

This is the very sick moment which we are experiencing with a brand named as FLIPKART.

Is this your way to provide the forced resolutions to the customers just by offering an amount. Now You guys are ready to buying the customer's emotions as well.

(On 14-Feb-2018)Once I got a call from your executive(Mr. Varun) called me after the given crossed TAT reminder to you and gave his best resolution to me.

He said, We apologize on this. Now On tomorrow there is an another weekly sale on flipkart for that product and do order it again at your own then we will delivered it to you.

Is this your resolution?

What about that guy who didn't delivered my product to me and sold it to some other in black?
What about that guy who doing bribery by giving Rs.1000 to take my complaints back?Should I have to taken it?
What about my wasted time on you? I had tried for this product since more than 2 months.
What about my faith on you?
What about the customer's experience?
What about the customer's feedback which you asked? Does it really matter?

I said to Mr. Varun that I am not satisfied with your resolution and I'll take it to further then he replied "NO WORRY, BUT I AM CLOSING IT FROM MY SIDE".

Means, You people are forcing your resolution without asking customer's view. Have you really not worry about customer perception about Flipkart

Why are doing just formalities once by reverting on mail and twice by calling if you have the resolution like this. It could be the same if didn't complaint and could be better if I did take that 1000 rupees FROM FLIPKART DELIVERY GUY.

Now, After all this, I had masked so many reminders through MAIL/SOCIAL MEDIA but you guy's just asked for a TAT of 24-hrs to resolve it but felt not lucky as didn't get any call.

Call Received From: [protected] (Mr. Divesh)

Order No.: OD[protected]
Product: Red MI 5A (Grey, 16GB)
Payment Mode- COD

Ordered and Approved: 08-Feb-2018
Delivered Status: 11-Feb-2018

I have purchased an fossil smart watch amount 9995 from flipkart on 21 jan 2018 order id od[protected] and they rejected my request after 25 days still i didnt got any solution. Worst site ever first didnt provide answers and rejected request. Provide my money back. Still these stupid people dont understand the common people problems

Contact - [protected]

I am waiting for the technician visit then a person from the flipcart called me and told me that he will arrange a conference call with the technician at 2 rings before i recive the call the call has disconnected and the message comes that we tried to reach you the mistake is not from our side it's from your side so plz arrange that call for me today itself it's very urgent

I booked a sofa on flipkart 1 month back and paid for it online. Today they call and say as i stay in the 2nd floor they cant deliver it on the 2nd floor?? Why was this not mentioned while ordering.in that case i would not have ordered it from flipkart!!! Worst service! What am i suppose to do now? Change my house so that flipkart can deliver???

Ashwani
[protected]...

Maine samsung toner flipkart se order kiya tha wo 15 feb tk delivers hona tha 15 ko delivery boy ka ph aaya bola delverd kar dunga aaj 18 tk ni kiya to company m complain ki bt aaj 20 ko order cancil kardiya or reason diya ki maine delivery nhi li maine dubara ph kiya company ki representative ne kaha ki hamse glti ho gyi bt him an much in kar sakte or aapko dubara order place karna hoga maine mana kiya to kaha aap jo karna chahe kar lo
Company k delivery boy ko ph kiya to usne kaha ki aapne complain ki isliye hamne jhut bol k wapas kar diya aapka order or delay ki wajah se 45 rs delivery charge company ko wapas karna padta to hamne return kar diya
[protected] aditya tripathi

I have received 2 replacement mobiles both are black instead of one blue on[protected]. I found both are defective not functioning. I wanted to return them and get refund of my amount paid. 1. Order id no: od[protected] dated[protected]. And 2. Od[protected] dated[protected]. Invoice nos. Faa3rj[protected] and faa3rj[protected]. So please verify and refund my amount early.
A., c/o vivekananda omputers, narsaraopeta, andhrapradesh.

I purchased a i kall n4 tablet from flipkart. I opt for black color tablet but they sent me a white one so i requested flipkart to replace the white one with black one but flipkart sent me white color tablet again so i left complaining again to flipkart to replace it and started using the tablet but after some days the battery of the tablet start creating problem. While charging it suddenly reach to 100 percent from 32 (Or near to 30 percent) and while using the tablet it suddenly turn off. So i register a complain to i kall so they said that we will replace it. After i received the replacement i started checking the tablet that is there every thing correct with the tablet but it was a 8 gb and i purchased a 16 gb. So i told i mall team that you have sent a 8 gb instead of 16 so again they told me they will replace it. Then again they sent a defective tablet of which sim slot is not working, touch issue, and it was not volte so again i told them they again told me we will replace it. But this time they have just crossed the limits they sent the same tablet of which i complaint for (Last replacement that i have received). If i kall you are seeing this i just need money back your services are very poor as like your product

Contact email-ansariali.[protected]@gmail.com

Your query with Flipkart [Incident: IN[protected]]
I don't which ticket is relevant.
Madam,
I am attaching the photo of the package slip with the mail.

But I've already raised an issue regarding payment on 14th of February and on 15th and 16th, I've spoke to 14 customer care
executives regarding this I can't see any tickets raised on this issue.
I've bought moto x4, flipkart protect and back cover. 14th feb I've
received a package mensioning the tempered glass and moto x4 also the
package slip on the package was mentioning Rs:26998/- as COD. I've asked
the delivery person regarding this he told you could file a complaint on
this on flipkart for the excess amount printed on the slip. He took 26998/-
from me and I've logged a complaint on this on flipkart on the same day
afternoon regarding the payment. one representative called me and told that
the actual amount to be paid is 26123/- including flipkart protect. Same
day night I've again contacted the customer care regarding the flipkart
protect because i didn't get any information regarding that in the package
and the representative clarified me about that we could find the details
could be found on registered email id. Now the problem is I didn't receive
the back cover and excess amount paid to the delivery due to wrong bill
amount printed on the package.
Also one delivery called me yesterday and told that he has a package
containing back cover and I have to pay RS.1124/- for that