[Resolved]  Flipkart — Product not delivered even after 8 days of promised date

Address: Bangalore, Karnataka, 500049

Website: Www.flipkart.com

I have ordered a recliner (OD[protected] on oct 16th. The delivery date promised was 3rd nov because of hign demand, which I am fine with. The product is not delivered till today and the shipping details are not updated too. The repobse I get from the pathetic customer care team is 'we have escaled this to the concerned team and we will try to resolve on priority' . I heard this reponse 5+ times from past 8 days. They are simply buying in time with the standard responses. Till date am not sure of the product is shipped or not and in between, I got couple of messages that they tried to deliver the product and I am not available in the house. When I called the custoner care immediately after receiving the message, they say that it is erroneously triggered. I have been shopping online for more than 5 years for now and everytime I faced an issue, it was only with flipkart. This is very frustrating .