[Resolved]  Flipkart — received defective ks chair

Address:	Mumbai City, Maharashtra, 400093
Website:	www.flipkart.com

I had ordered Ks chairs Leatherette Office Arm Chair - OD[protected] on 26th August, 2017 on Flipkart and it was delivered to me on 28th August. However a third party Jeeves was tasked with its Installation. The company executive from Jeeves informed us that the product was defective due to hardware and thus we immediately requested Flipkart for its replacement on the very same day, i.e 28th August 2017.

However our request was repeatedly ignored by Flipkart and Jeeves Company forcing me to file another complain only after which the technician visit required for its replacement took place on 9th September 2017.

On 12th September I received a new replaced chair. However when the Installation executive this time from another company, Timesaverz came on 16th September; he too informed that the chair, was defective, once again due to the same hardware issue.

This service by Flipkart is pathetic. Not only have we already paid the money for the chair(Rs. 6, 949) and still not received our services, we received a defective piece, twice. Our calls and complaints are ignored. As a student I require this chair urgently and this pathetic service is disheartening and demoralising me. My valuable time is wasted.

I do not wish to enter into this mess of replacement again. Instead I demand a complete refund of my money and an apology letter from Flipkart. I hope appropriate action is taken for this harassment that I have suffered.