[Resolved] Flipkart — received defective whirlpool refrigerator

[Resolved] Flipkart — received defective whirlpool refrigerator

J JigarThakker from Mumbai, Maharashtra

Hi team, I have ordered whirlpool refrigerator on 12th oct'18 and received today but when i checked there was dante and damage at right hand side bottom of the fridge. So i requested for replacement today itself and it has policy to replace till 30th oct'18 but only refund option is available while submitting the request. So this is really not fair, i want replacement instead of refund because i have purchased during big offer days and if i want to purchase with full mrp price why should i go for online shopping. So requesting you team to intervene in this case and help to resolve the same at the earliest. Regards, Jigar thakker Was this information helpful? No (0) Yes (0)
Nov 1, 2018 Complaint marked as Resolved Thanks a ton Consumer Complaint Team. I have received my money back from flipkart. Flipkart customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Flipkart Customer Care's response We will revert on it. Oct 27, 2018 Updated by JigarThakker Hi Flipkart Team, Return date has been modified twice first it was 23 and then 25 oct. And now its 27 oct still ur representative have not come to receive the refrigerator. Kindly take your product and refund my money as soon as possible. Or else escalate this case internally. Regards, Jigar Thakker
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Devaraj6243

from Chennai, Tamil Nadu

I got reply like "unable to update the password after entered otp.. i tried lot of times and got the same reply. Flipkart please help

Devaraj6243's reply, Oct 18, 2018

My flipkart login id: [email protected]

alhaj89

from chennai, Tamil Nadu

I have been trying to login to my flipkart account link with email address alhaj.[protected]@gmail.com but i always received an error msg "login unsuccessful, please try after few minutes". I also tried to reset my password many times but it always says "unable to update the password"