[Resolved]  Flipkart — received different brand watch other than the one i had ordered

Address:Bangalore, Karnataka
Website:www.flipkart.com

Hello, i had ordered fasttrack watch amounting 2445 /- from flipkart.com. When i received my order then after opening the package, i found some other brand different watch inside the pack. When i was about to create a return request for this product then my return request got rejected. I emailed flipkart's customer care about the same then i got a answer from them that due yo high number of returns in my account, they are closing my account and i il not be able to login into my flipkart account and even not able to retutn the wrong product. This is a sheer disgusting thing i m facing right now. What can i do if i m receiving a wrong watch??? At any cost i want to return this watch and get my money back.

Please guide me in this and let me know the procedure to take legal action against flipkart asap.
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Oct 14, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Sep 10, 2017
Updated by Ket30
Hello,

Didnt received any update yet.

Please check the same.
Verified Support
Sep 12, 2017
Flipkart Customer Care's response
We will revert on this.
Verified Support
Sep 13, 2017
Flipkart Customer Care's response
We'd like to let you know that your recent request for a replacement/refund has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
Sep 13, 2017
Updated by Ket30
THIS THING I HAVE ALREADY MENTIONED IN MY COMPLAINT I[censored] READ IT CAREFULLY. DONT UNDERSTAND WHY U R REPEATING IT. I NEED THE REFUND AT ANY COST. I[censored] CANT ISSUE THE REFUND THEN LET ME KNOW. I WILL FILE THE CASE AGAINST YOU FOR THE SAME.
Sep 16, 2017
Updated by Ket30
TAKE THE WRONG PRODUCT BACK AND REFUND THE MONEY IMMEDIATELY
Oct 01, 2017
Updated by Ket30
TAKE THE WRONG PRODUCT BACK AND REFUND THE MONEY IMMEDIATELY
Complaint comments 

Comments

I have purchased phone from Flipkart on 24th of Aug I have not received charger and phone was over heating used for 1 hour only then I requested for retune as per policey...now they are deniy for refund...
Hi, am purchases MI phoneWD60467 your on line services flipkart but my phone is automatically not working, Inv no -FAAO0L[protected], DATE-13.07.2017
we need to replacement required .

Mob-[protected]
Ket30's [Complaint's author] reply, Sep 10, 2017
I want to go to consumer forum for my issue. If you too want to do the same then let me know.
Please re-activate my flipkart account
Email:- kono.[protected]@gmail.com
Phone no. [protected]
Ket30's [Complaint's author] reply, Sep 10, 2017
Even i want to reactivate my account. I want to go to consumer forum for my issue. If you too want to do the same then let me know.

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