[Resolved] Flipkart — received nokia 5 defective mobile

Jai07

from Lucknow, Uttar Pradesh

Address:

110042

I was purchased nokia 5 mobile but after some hour i am facing many problems. Problems below given such as:
1. All apps close itself (Main problem)
2. Sensor not working & automatically screen light on any time
3. Fm not working & too much heat

I was already many times complained in flipkart and nokia care (Regarding to nokia 5 replacement) but i am totally dissatisfied from both services. My nokia 5 two times checked & updated by nokia care but i am facing same issues and nokia centre said me we can’t replace your nokia 5 mobile because your mobile purchased by online.

Flipkart already my replacement process 3 times rejected. Flipkart technician totally un-experienced and un-knowledgable regarding to mobiles knowledge and flipkart (Jeeves 1st technician) requested me please give me a positive feedback in my form.

I don't know why flipkart sale defective product and always said that our back-end team also work on your complain.

My product details:
Order id
Od[protected]
Order date
Fri, nov 24th '17 10:00 am

+1 photos

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Jan 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 14, 2017

Flipkart Customer Care's response We have interacted with the customer, as per customers issue, arranged for a tech visit which our technician have solved the customers issue, hence closing the case, customer can get in touch with the authorized service center if at all the issue persists.