[Resolved] Flipkart — redmi note 5 pro not delivered

Rajni Kharbanda

from Ludhiana, Punjab

Address:

Chandigarh, Punjab, 160027

I ordered redmi note 5 pro for rs 11700 under diwali sale and sbi credit card offer on 3rd November 2018. Soon after I got message of successful transaction. I got message on 3rd November that phone will be delivered by 4th November. On 5 November I called up flipkart executive to find out the status then he said that product is misrouted so I should cancel my order. I was not ready to cancel but he insisted for cancellation and he only cancelled while talking to me. This was my first but worst experience with flipkart. I requested flipkart executive to call up courier services because i could check in tracking Id that my phone has been received ni chandigarh but he denied. I am enclosing screenshot for the same.I want my same phone in same price. Kindly resolve as soon as possible. Regards

+1 photos

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Dec 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 20, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the delay in delivery. We have interacted with the customer and informed that the product delivery was delayed as the product was misrouted. Hence, took feedback and closing the case.