[Resolved]  Flipkart — Redmi note 8

Address:Bangalore
Website:Www.flipkart.com

I booked a redmi note 8 mobile on a Diwali offer at the discount of 6000rs from axis bank debit card.order is dispatched and completed 3 days.. on 4th day my order cancelled automatically and I called the flipkart executive regarding this issue they told me that item is out of stock that's why order will be cancelled and disconnect the call .. I return called to them and then they told that seller was not ready to sent you item . I have all screenshots they only gave the offer and they know its booked in offer they know all are right but they are liers if they are unable to give product in offer why this all show big billion day, diwali sale etc these all are name shake? If the product is really out of stock we unable to place a order then how the order will placed? If they don't have product, technically fault they take a order then the total product amount including discount amount need to refund me if they really doing their job. It's not right to refund only paid amount ineed total product price or need my product any way
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Aug 13, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs.5899 for order ID: OD[protected] on Oct 31 2020 and will reflect in your bank account by Nov 12 2020. Request you to note down the ARN: 74056630306030570809111. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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