[Resolved] Flipkart — Refund for defective product | |||||
Hi Team Myself VEENA, I purchased a Panasonic eluga phone from flipkart and my email I'd is [protected]@gmail.com...product got delivered on Monday..since then I'm calling customer care but they are not responding...I received a faulty product...its touch is not working, very slowly getting charged and battery is draining very fast..Its getting hanged every time, very slow in processing...Touch of phone is aso not working...Team is not helping..I urged to return the product for refund..however they are responding..since one week I'm calling customer care ...I have written too many mails but no one is responding...plz help Was this information helpful? | |||||
May 21, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Flipkart Customer Care's response Our team is working on this case. We will get back to the customer with an update on it.
Verified Support Apr 18, 2017 Flipkart Customer Care's response The issue was addressed and it is resolved as the refund return was initiated and it has been completed and confirmed with customer for the same.
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