[Resolved] Flipkart — Refund not credited to my account after multiple follow up | |
Rder ID: OD[protected] I have purchased a Apple watch series 3 GPS 42mm in flipkart for Rs. 16650/- on 15.10.2020 with by SBI debit card ending with 5899 and cancelled the order on the same day. Flipkart initiated the refund on 15th October 2020 and told me that they have processed the amount and it should be credited in my account by 16th October EOD. I checked my account on 16th October but the amount was still not credited in my SBI account, I followed up with Flipkart and they informed me that they have processed the amount and shared the Refund reference id and Payment reference number. I have been following up with them since but still I have not received the amount in my account. I have shared the bank statement as an evidence to them but every time I call them they gave us the payment reference id and Refund reference number and told me that the refund has been done from seller side and asked me to contact my bank. Please find the details provided by flipkart. Refund Reference ID: CR2010151652084845019606 Payment Reference Number: PZT[protected]MLT5D03 Refund Date and Time:[protected]:52:13 I have called the SBI customercare to regarding the same but my sbi bank says I myself should contact flipkart as they do not find those reference number valid to trace from bank branch. Please help me out of this I have been calling flipkart and SBI multiple times still I am facing the same issue, kindly do the needful to credit the refund to my account. Flipkart Refund amount not credited yet in my SBI account Flipkart Refund amount not credited yet in my SBI account Flipkart Refund amount not credited yet in my SBI account Was this information helpful? | |
Oct 22, 2020 Complaint marked as Resolved Received money from flipkart. Hence closing the issue Flipkart customer support has been notified about the posted complaint. Verified Support Oct 23, 2020 Flipkart Customer Care's response As the customer has confirmed the issue is resolved, closing the complaint from our end.
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2 Comments | |
Comments
same thing happened to me on the same day on 15th october i ordered and cancelled. Flipkart says they have refund but i haven't recieved anything.
Reply
Subhadarshi Sethy's reply, Oct 22, 2020
Am also facing same issue... Ordered a phone on 16 oct then cancel due to some price issue they didt give refund yet... I also filed a complain in this site... U can chk it by going through my account...
Am also facing same issue... Ordered a phone on 16 oct then cancel due to some price issue they didt give refund yet... I also filed a complain in this site... U can chk it by going through my account...
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