Flipkart — Refund of my Flight ticket Booking Cancellation | |||
Air India Flight ticket had been booked on flipkart platform booking id: FF[protected]. Flight had been cancelled on same date of booking i.e. 07 October 2020. And i have also talked to represntative of flipkart coustmer services regarding it. He told me your ticket is get cancelled and full amount will be refunded back within 14 days. For 5/6 days Cancellation status pending showing in flipkart Website. After that Refund amount is 0 reflected. Completely 6600 rupees captured by flipkart. Extremely poor Coustmer services. Bokking Id: FF[protected] Booking Date: 07 October 2020 Cancellation Date: 07 October 2020 Journery Date: 08 November 2020 I have mailed to him still no action has been taken by flipkart neither flipkart talked to Air India sell services to intiate the refund status. Was this information helpful? | |||
|
Flipkart customer support has been notified about the posted complaint. Verified Support Oct 20, 2020 Flipkart Customer Care's response We will revert on it.
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46712
Pending
0
Resolved
25443
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
I did book 2 flight tickets in the month of May 2020. Which was a round trip, i.e. Bangalore to Raipur and Raipur to Bangalore. The fight got canceled due to the COVID-19 lockdown.
The booking Ids are:
- Bengaluru to Raipur: FF[protected]
- Raipur to Bengaluru: FF[protected]
As I have still not received the refund of the amount. I contacted Flipkart travel customer care, I was informed to provide bank details to this email, as a refund to the original mode of payment was getting declined.
I wrote mails to flikart customer support for refund and provided all my bank details as requested, still they are just delaying my refund.
Very deeply disappointed.
I feel no action is being taken by flipkart customer support. I don't know how this can go unchecked in organisation like flipkart.