[Resolved]  Flipkart — rejecting replacement again and again

This is to certify you that i have purchased a redmi note 7s 3gb 32gb mobile phone from flipkart under independence day sale. My order id is od[protected]. I have used the phone and finds that the phone's speaker voice is low and the voice is not clear at all.in fact i can't able to hear anything when i visited any market or even a less crowded place. So i have made a return request for the same on 21st august. The phone comes under 10 day replacement policy which will end after 24th august. And i have made the return request before the return period will over.

After that a technician from jeeves technology, tie up with by flipkart, comes at my place on 22nd august. He checked the mobile phone and i alongwith my wife told him about the problem of speaker quality and voice issue. He has checked the phone and agreed on the point that there is a problem of speaker's voice and the voice is low. I also told him that the speaker's voice is not so clear and it sounds low. He said that he will forward my message to flipkart and will also tell them about the speaker's voice and clarity because the phone is brand new and it shouldn't happen with it. After that he went.

Later when i have checked the replacement status i get shocked to see that the replacement has been rejected by flipkart. I am very much surprised that how can my replacement has rejected? Even the technician has agreed on the point that there is a phone speaker's issue and voice is not clear. Then how come flipkart has rejected my replacement? But there was still a chance for return due to ten days replacement policy, so i made the return request again. And an another technician from jeeves visited on 23rd august. He also checked the phone and agreed that there is speaker problem and though it is a hardware issue, flipkart will change it. But again flipkart has rejected my replacement. And again i have made the return request. But i am damn sure that flipkart and its seller will reject my return again.

Lastly i came to know that flipkart is intentionally rejecting the return request because i have bought the phone for rs8998 in offer and now the price is rs9999. So its a difference of rs1000 so that's why flipkart is playing game with me. As they're doing with many customers day by day. There are thousands and thousands of complaints against flipkart in each and every online consumer platform nowadays. They are openly cheating their customers. So its a humble request from my side to please look into this matter seriously and please help me out from this trap.

Last but not least flipkart is closing and deactivating some customer's account who raise complaints against them.