[Resolved] Flipkart — Related to refund which has been 5 months happened to this case. | |||||
I had order a product of izod skinny jeans with order number:- od[protected] Return id:[protected] . I made online payments via my debit card due to some reason i cancelled the order and a reference number (Reference no:- hctr[protected]) Has to provide by flipkart for refund but i dont get any refund yet. Its about 6 months happened to this case. They told me that i will get my refund within 6 days and i also contacted from my bank of india related to this case. I email them about this case they told me to put form on their website. I also done this. But there is no response from them. And i again told my bank of india ' customer care. They told me to contact from from flipkart. Please help me i am a student, every single rupees is important for me. Help me to get my refund back into my account. Thank you Was this information helpful? | |||||
Jul 8, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 03, 2017 Flipkart Customer Care's response We’d like to confirm that the seller has refunded 1, 199.00/- to your Bank of India Debit Card on 27 Dec 16 under the reference number HCTR[protected]. This amount should have been credited by now. You can contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department and they will surely help you out. You can raise a complaint with the bank’s grievance cell by following these simple steps: 1. Click on http://www.bankofindia.co.in/english/GrievanceForm_pg.aspx 2. Choose ‘Technology/Internet banking’* in the ‘Complaint Category’ field 3. Choose ‘Others’* in the ‘Product and Services’ field 4. Choose ‘Others’* in the ‘Nature of complaint’ field 5. Fill in the details & click on ‘Submit’ and the bank will get in touch with you soon The drop down options are subject to change at the bank’s discretion. Please choose the appropriate option based on your request.
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