[Resolved] Flipkart — Replacement rejected for Item missing accessories.

[Resolved] Flipkart — Replacement rejected for Item missing accessories.

R rohan30493 Oct 15, 2021 Oct 17, 2021 This thread was updated on Oct 17, 2021

Order OD[protected] placed on flipkart on 2nd Oct 2021 for Samsung Soundbar. Received the product without the standard accessories like Remote, Power cable, HDMI cables etc. After multiple calls, emails, providing proof of missing item Flipkart still does not provide a return or replacement. Fed up of the terrible attitude of the customer care team. Was this information helpful? No (0) Yes (0)
Nov 19, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Oct 15, 2021 Updated by rohan30493 Samsung Service record Oct 15, 2021 Updated by rohan30493 Return request filed multiple times by the flipkart team and they keep closing it without any resolution. Oct 15, 2021 Updated by rohan30493 Company asking for my aadhaar card to ever look at the return request. Not sure why a defective product replacement should require my confidential details. Verified Support Oct 17, 2021 Flipkart Customer Care's response We will revert on it
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