Flipkart Complaints & Reviews

I have ordered a coffee table in Flipkart was waiting for installation for 3 days and it was not done. Then I called the customer care and explained the issue and they said the ticket was not logged and hence it would take 2 more days to get it installed. I waited for 2 more days and again called customer care and they were not ready to help and also they continuously was cutting the call and harassing me throughout. So I thought of returning the table. But they wont allow that also and they will provide only replacement.
My order number: OD[protected]
Ordered on 3rd Oct 2021, Delivered on 9th Oct 2021
I would like to return the order and would like to get the refund. I also need an apology from Flipkart for harassing me.

I ordered a camera lens for Rs. 11, 975 from Flipkart (order id: OD[protected]. The package had no sign of visible damage or tampering from outside so I accepted the package. I opened the package and found that no lens was available, only box, manual paper and lens hood was there. I took video o[censored]nboxing. I immediately raised this with Flipkart and the agent informed that he had escalated the issue to concern team and the will call me back to resolve it within 10 days. I waited and i did not receive any call from their team but to receive a message saying “Issue resolved by troubleshooting”. I was surprised as no one from the “concerned team” called to resolve the issue. I called them back and explained, they apologised and informed me that they will not close the issue till it is resolved. The agent informed me that she had escalated to the concerned team and they will call me.After 2 days, the issue was marked resolved without anyone contacting me and also was marked as “refund rejected”. I contacted them via social media, the agent said they are the top escalation team and the concerned team will contact within 24 hours but no one did but they marked my issue as resolved the next day. This repeated 3 times without anyone from the “concerned team” calling till now. I need your help to get my refund.

I have brought some items on 3rd Dec, 20 using Flipkart pay later balance. The same has been cleared on 9th Dec, 20 and updated in Flipkart pay later profile. However when I recently checked my credit report, it is still shown as outstanding and under Default.

Pls resolve my issue at the earliest

I have ordered iPhone12 on 02nd oct, and my delivery date is 07th oct. I have not yet received my product, had called to flipkart customer care got an update that my product will be delivered on 12th oct. Still I havent received my product, nor any update from flipkart. Calling flipkart customer service but no proper resolution\solution\call back from there end.

OrderId:-OD[protected]
Ekart Logistics - FMPP[protected]

Till by date customer service is only updating me that product will be delivered, but no clear date\time\resolution is provided. Worst online shopping experience ever.

Hi,
This is akramfrom Gujarat bhavnagar
I ordered vivo X70 pro 2th October 2021,
Full payment done, still not delivered to me.
No one is assuring to me.

I have ordered iphone 12 128GB on 5th OCT 2021. But as per the status it's not yet shipped. From 12th OCT called customer care 10 times a day but executive only updating that we have escalated it to concern team and you will received call from concern team. I didnot received any call from the team yet. Informed the team that I am traveling aboard on 16th OCT 2021 please help me to get my product by 15TH Oct 2021 but still no update received. Bad customer support I have ever faced.

I have already paid my order.. I ordered iPhone on 3rd it was supposed to be delivered on 6th..but till now I didn't get my product.. When I talk to customer care they just give me excuses.. I have already paid my order and yet I am facing this problem

Hi,

I am giving below the transaction details with 1) Flip kart 2) Google Pay

3) Canara Bank - on deduction of Rs. 212/- from my bank account.

1) Flip kart

Flip kart Order ID No. OD[protected] dated 23/9/2021 for Cushion Cover Rs. 212/-

I had placed the above order on 23/9/2021 but got a message from Flipkart that “Order not placed - your payment was not confirmed by the bank”

I called customer support many times but the response is that your bank has declined the transaction so I have to contact the bank for refund.

2) Google Pay

Received a receipt from Google Pay that the amount of Rs. 212/- paid to “Flip kart Internet Pvt. Ltd. For

OD[protected].

UPI transaction ID[protected] to Flip kart [protected]@ybl

Google transaction ID – CICAgODqurWEPA

3) My Canara Bank Account No.[protected]

Amount of Rs. 212/- deducted from my account on 23/9/2021

Description-UPI/DR/[protected]/Flipkart/YESB/**[protected]@ybl/Payment// PDFf867f9950e5b413a84ddHc5e1aed82d43/23/09/2021 17:21:31.

Reference No.[protected]

I have been constantly in touch with the bank on phone & email and was not getting proper response hence filed a complaint on CB grievance portal dated 12/9/2021 & Immediately got a reply as under:-

“Customer to lodge complaint in Flipkart Customer Service & then send the screen shot to the branch with the application- Issue resolved & closed”
___________________________________________

Flipkart now is not responding hence, request for your support.
Regards,
Nityanand Naik
Tele-[protected]

I bought arm chair from flipkart on Aug 1st of 2021.. Dealer name is oakcraft mesh office adjustable Arm chair . The chair is not proper and product is very cheap within 15 days its shaking and unable to sit. We fall if we sit and cant adjust the seat too. i have escalated many times to flipkart but no response. They asked me to contact Service Centre: Thanks for reaching us. Here are the details for {okra} authorized service center: Okra okra.[protected]@gmail.com [protected]. But its wrong dealers details. I had escalated many times for replacement or refund has its under warranty but no use. kindly look into it and do the needful.

I ordered asus rog strix laptop on 5th Oct 2021 and expected delivery date was 10th October, the delivery boy delayed the order and reached me at 7:30pm late evening, i told him to bring it tomorrow as he was already late..and today is 13th October still i haven't received my product..and not trackable from ekart also...
I already paid 68k for that product...

Please deliver my product within 24hr or refund my money

I applied for refund for damaged product. But even after specified date I didn't get my money. They gave me SBI reference no.[protected]. Help me get my money back. Babita Tomar

Hi
I have ordered certain products from flipkart during BBD sale on 02/10/2021. The product did reached to my own city on 05.10.21. It has been 8 days since then, but no attempt of delivery has been made from the logistics dept. The product promised date already has crossed twice and it doesnt seems to be delivering anytime soon. And on top of that the executive keep on suggesting to wait for no reasons. If it has been lost somewhere and cant be delivered, they should accept it atleast. Why to give false assurance to customer. The product order id is : OD[protected].

I cancelled my order on 6th October and initiated refund for payment done via debit card of 6990 Rs .. order I'd OD[protected] . The last date to complete my refund is 12th October still I have not received my refund . Please check the issue and refund my amount

I order 9449 product from flipkart through credit card payment on 4th oct 21. I cancelled order, they said that amount should be credit to your account within 8th oct. Still that amount bending not refund to my credit card.i asked from my axis bank side also no transaction made my flipkart merchant. But flipkart reply me with amount refunded to your account 8th oct. Flipkart cheating customer with these kind of fraudulent activities

I am Jess Mathew. My FLIPKART account is Blacklisted and Blocked from the last 6th October 2021. From 2020 onwards I am a continuous user of Flipkart along with that I am a PLUS MEMBER. I purchased nearly 1 Lakh rupees products from Flipkart.

I got a mail regarding my account block and the reason mentioned was the order which I placed is not for my personal use. I can understand my mistake and I am really sorry for that what...

I ordered IPhone 12 on 03/10 and it was supposed to reach on 08/10. But suddenly delivery boy came without notifications on 05/10 when I was not home. He told he will come again next day but after that he never picked up my call. I called several time to customer care but they don’t have any control over delivery partner. Even when I wanted to talk with senior customer care, the call disconnected. I don’t have any clue about when I will get delivery of my product rather only to follow the extension of date in the website without any proper justification. Even I told to provide the contact person of your hub so that I can pickup my IPhone from there itself which is very near to my house but again no proper answer from customer care. Really unprofessional treat from Flipkart.

I ordered two products in flipkart but received only one in price of two, i have done video of opening the package and so going to file a complain if my issue is not resolved soon, I want my another product soon.

Flipkart delivered me a defective laptop. I filled a return request within 2 days . They sent Asus technician, who said he needs to take the laptop away to issue a DOA certificate. I confirmed from Flipkart that should I give the laptop, they said yes that's the brand process and they will only accept returns after the DOA certificate is issued. While the laptop was still in the service center waiting for DOA Certificate. Flipkart canceled the return from their side. And when I called them, why is the return canceled?, they said not to worry and call them when I get DOA they will file a return for the laptop. After getting DOA, it has been 15 days and they are just wasting time and not filling a return. I have tried everything from requesting a callback, to Twitter and their grievance mail also.

I ordered iphone 12 128 gb purple colour on oct 6th by paying full amount and my expected delivery date was Oct 13th but today is oct 13th but still my order shows the product not yet shipped and delivery partner yet to pick it up since i ordered it is showing like that so i am not getting any updates from flipkart please resolve this issue ASAP

Ordered a laptop (OD[protected] from Flipkart
on 4th October, the delivery date was 9th October, however there was no tracking update after 7th October, The Laptop didn't get delivered on 9th, instead the date was changed to 12th October, its 13th now the delivery date keep getting extended, tried contacting flipkart customer care but no use, being a plus member, i never expected this from flipkart.